i loved how our order was ready when we swing by quickly on wednesday thank you - we only had a few minutes.
Paul R.
Friendly service
Stacy F.
I wait 45 min for my order and it wasn’t complete I order 2 juices y bowl, I left with only 1 juice and the protein bowl
Zoey D.
I ordered a large and by mistake they made a medium. They caught it before me and said they would make a little more to fill the difference. I thought that was nice of them. I literally just watched them just put more ice to the point where I couldn’t stick my straw into my cup. A little sad.
Dana S.
Customer service is lacking
RobGoogle
6:30pm on a Saturday. You’re closed. So much for accurate store hours.
Incredibly loud and super slow, consistently. Smoothie and juice quality is ok, about average. Not many nearby options, so they continue to “succeed.”
Response from the owner · August 24, 2021
Thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!
I love this place but they never give enough strawberries or bananas for the price i pay
Response from the owner · July 27, 2021
Malaiah, We want to thank you for taking the time to give feedback about your recent experience. We're extremely sorry about the final product you received. Your satisfaction is important to us and we would appreciate the opportunity to learn more about your experience. When you have a moment, please reach out to [email protected], as we hope to learn more about your order!
Thanks for the quick response! My mistake, now on to day 2 of my cleanse!
Response from the owner · July 1, 2021
Hello Kathy, Thank you for bringing this matter to our attention. We completely understand your frustration and apologize for the inconvenience. Customer happiness is important to us and we hope you will give us another chance contact [email protected].
Kindest regards, Nekter Management
I bought a bowl and I paid for extra berries and extra granola. When I went to pickup the order they didn’t give either. When I said something, the person helping me rolled her eyes in front of me. I felt guilty. I showed her the recipt. Then when she went to add the berries, she looked at me and just threw the berries into my bowl. It was so uncomfortable. It made me feel guilty for even saying anything. I love the product and usually the customer service is so awesome and upbeat. It was just a sad series of unfortunate events. I love Nekter and I will be back, but it was just so awkward and I felt guilty.
Evan TaylorGoogle
Good prices, good food. Good ingredients. Tastes great. Feels healthy
Response from the owner · June 11, 2021
It's such a great feeling to know that we left you with such a remarkable impression! Thank you for sharing!
Hey J,
We're glad you enjoyed your juice, we do our best to make it the best we can and affordable as we can! Make sure you're reaping all the benefits of our mobile app where you get a Free 16oz this month just for downloading!
Thanks you,
The Nekter Team
Arrived 830am Aug 2. on way to a D1 WSET Exam...closed...heavy real estate lock on front doors. The hours on doors show open, as does Yelp and Google Maps...looks like another business has bit the dust during the epidemic--this place has great ratings and I've had Nectar in stores...was looking forward to this as was my wife.