Açaí bowl reviews · Nekter Juice Bar - Scottsdale

The experience started out normal I placed my order with Hayden K and I stepped off to the side. There was one person in front of me and they got their order. There was also a gentleman that walked in that had a phone ahead order. He proceeded to try and get their attention but they were back talking to their friend. He waited quite a while when typically that should just be a walk-in walk out. Where it gets a little bit hairy is that I noticed that there was a girl that walked in after me and she walked to the back started chatting up one of the girls in the back that was preparing food. She proceeded to get her order 5 to 10 minutes before I got my One bowl. It does not appear as though she paid or if she had ordered ahead. I think I finally got my food after I asked them if my bowl was done in which she then brought the food out and I left. I guess my point is that it seemed as though people waited an absorbent amount of time and at the end I was the only person in the store but still waited 5- 10mins. Not really sure where customer service has gone for regular customers but obviously in-store customers do not seem to take priority at all. You can guarantee that I will never be back to this location.

I went to Scottsdale location, it kinda smells in there tbh. My bowl is delicious but only 3 pieces of pineapple and so much base … and employee only gave me 1 napkin lol. Love it would come again! Since I got the review I wanted to let you know I just feel a little skimped and it smelt strange there

Açaí bowls were alright although expensive. My real grudge is the smell. When I tell you it smelt like somebody had covered the store in poop I am not joking. Maybe one of the worst smells that has ever grazed my nose almost made me gag I do not recommend

I hate to review a place that I use to love so much!! The flavor is gone from the açaí bowls and the drinks. I am not sure what has changed but something for sure has. The service is hit or miss. Today the girl was super sweet but unfortunately the açaí bowls and my daughter’s drinks were terrible. Tasted like water.

Several people walked a half hour to an hour for smoothies and bowls. Bowls were melted.

Great experience aside from the yogurt thrown on top of the beautiful fruit making my bowl less visually appealing. However it tasted great.

Everyone in the store was lovely. However, the bowl was underwhelming, not full and was acai was watery.

Usually I think your acai bowls are fantastic. But this last time the bananas and strawberries did not seem fresh.

These acai bowls are a perfect lunch for me - refreshing, healthy, filling - and always ready for pick up when I order ahead of time. I can eat in or take-out. A favorite lunch time grab-n-go, or even sit-n-stay!

Order for pick up was made wrong. Extra granola was added to the wrong bowl so neither of us enjoyed it as much as we would have.

I think the bowls were way runnier than they were suppose to be… I was sad to not have enjoyed it (also Id rather not reach out by email - I’ve done it before and never heard back)

Amazing and fresh acai

Hello, I ordered 3 bowls and mentioned I wanted the granola on the side. All 3 had granola inside . Next 2 of the bowls were to have dragon fruit instead of acai and they ended up coming with acai . Would be nice if you credited back 2 bowls for the mistake. Thank you!

Terrible Experience! I ordered online to “skip the line,” expecting faster service as advertised. When I arrived, I was completely ignored. The woman behind the counter saw me walk in but didn’t acknowledge me at all. Instead, she started making two acai bowls, chopping apples, strawberries, and other ingredients, all while my drink—already paid for and ready—sat just steps behind her. After about 10 minutes, I politely said, “Excuse me, I’m here for a pick-up for Bryanna.” She stared at me, then said, “Okay, I’ll be with you in a minute.” Despite this, she immediately grabbed 2 cups and began making two parfaits, rather than handing me my drink, which could have been done in less than 30 seconds. I waited another 10 minutes before a different employee walked out, quickly grabbed my drink, handed it to me, and said, “Thank you” in under 30 seconds I was out the door. That’s how long it would’ve taken the first employee to just hand me my drink, with no extra steps involved—no checkout, no additional preparation. Yet, instead of doing the simple task of handing me my order, the first employee chose to ignore me and continue preparing four different items. Not only did I not “skip the line” as promised, but I also never received even the smallest gesture of acknowledgment or courtesy. I patiently waited for her to finish making the bowls before asking for my order, but she instead decided to make 2 other items. The parfaits. While my drink sat untouched behind her. This was incredibly frustrating and disappointing. Especially since the reason for ordering online was so that I could walk in and have my order be done. Which it was, and all that needed to happen was her hand it to me. The main issue here is that the employees need training. They need to learn to acknowledge customers when they arrive. And they need to learn to take five seconds to pass the order to a customer who’s already paid, since the order is already done.

Terrific place to get freshly made-to-order smoothies and bowls.