Waiting times at this location are long.. even when I order online, I still have to wait after the given time
Sari A.
Very nice staff and they prepared my two items very well.
Lizeth G.
So yummy and the order was done correctly even with 3 modifications I made.
Jeannette T.
Standing here in the mobile order pickup line for the past 10 minutes. No acknowledgement from ANY of the staff. Atleast let the customer know you're behind instead of ignoring them.
LishaGoogle
Love, love, love this place!!! We've tried a couple different smoothies, we've created our own, just tried the pumpkin spice and they've all been great!!!
Response from the owner · October 1, 2021
I'm so glad you love the smoothies! The pumpkin spice is definitely my favorite right now:)
Flavor was okay but the most disappointing Factor was the service. Walked in stood by the front counter for the mobile order pickup for about 5 minutes, with no response. You ever walks and same thing walks to the front counter stands next to me and immediately ask her if she's there to pick up. So I guess I just don't exist and me waiting there for 5 minutes means absolutely nothing. So do the flavor and service won't be returning.
Response from the owner · August 6, 2021
Hello, so sorry to hear that it's hard to establish who's been helped and who hasn't when there is a big crowd is there anything that will make you give us a second shot like a free bowl or smoothie?
Had to wait almost an hour for two smoothies… super disorganized and it didn’t look very clean when they were making them.
Response from the owner · September 1, 2021
At Nekter Juice Bar, our highest priority is to provide our guests with exceptional products that are only made with clean, fresh, real ingredients. We appreciate your kind words about our hand-crafted menu items and look forward to serving you again soon, Katie! Thank you so much!
First time ordering in-person and inside. Only 2 ladies working at the time, and only 1 other customer ahead of me. Wait wasn't too long, thankfully. Not too busy in mid afternoon-early evening Weds when I went. Fairly spacious and clean inside with social distancing floor markers. Nice little fresh pressed juice display for purchasing some or water bottles. Employee who helped answer some of my questions about some drinks on the menu was nice, offered me to sign up for an app and make points, though not interested in that yet. I ordered a regular size Pineapple Matcha. Pretty tasty. This location is conveniently located right next to Oahu Hawaiian BBQ in Villagio River Park Shopping Center near Sam's Club, behind Barnes and Noble. Might come again if they're good with customers like this. Still love Jamba Juice and Jugo too though, comparable juice/smoothie bars. Thanks
Response from the owner · July 9, 2021
Hello A.J im so glad you had a good experience feel free to stop by anytime. Our cold pressed juices are amazing, we have multiple cleanses feel free to ask any questions we would be happy to answer them .
Guy was rude.. Told me whatever I wanted to order to do it quickly because theyre closing in 15 minutes
Response from the owner · June 22, 2021
Hello Lisa I'm so sorry to hear that will definitely have a talk on customer service and for your next visit I will throw in some coupons and a free drink on us
This morning was not the typical experience I have had there previously. The two workers were definitely doing stuff behind the counter, however, they appeared overwhelmed and lost. I walked in and was the 4th customer there in line....I waited for 25 mins and still hadn't received my order. (1 açaí PB berry bowl) I did have an appointment I needed to get to, so I left without anything at all. In total, (1) order went out in the 25 mins I waited......1. And yes the other 4 individuals before me were also still waiting as well. Frustration was clearly on their faces I could see. Another 5 or 6 customers had also arrived and were waiting just as we were. They were just under prepared today or have some bad operations in place they may want to adjust. I will still go back and give it another chance though.
Response from the owner · September 1, 2021
At Nekter Juice Bar, our highest priority is to provide our guests with exceptional products that are only made with clean, fresh, real ingredients. We appreciate your kind words about our hand-crafted menu items and look forward to serving you again soon, John! Thank you so much!
The juice Maker at 9:00 a.m. on February 24th 2021 has sold me on this juice bar. I walked in as a delivery driver but will be coming back as a customer. The first 5 minutes there, was totally convinced that I'd never return but when she put the finished products in front of me... She's an absolute artist! Seriously I'm a broke-*ss delivery driver but would totally pay full price for one of those creations.