Overall experience was good and food was delicious. Seems like more help is needed in the shop.
Suzanne A.
They forgot to include my ginger shot, and the extra chia pudding I paid for.
Jeff D.
Great
Diana M.
Excellent customer service, order was ready on time and the smoothie and juice were delicious!
Kathy B.
Again the quality of the bowls is garbage.
Ashly R.
I’m glad I’m not allergic to anything on your menu, because more often than not when I make a request to remove a topping, the request is ignored. I really dislike cacao nibs and as usual I asked for them to be removed today and they were still on my smoothie bowl. I’m pretty convinced that the majority of the employees don’t read the special requests on mobile orders.
Valentina F.
Whoever made my 12:27pm order made the Pink Flamingo smoothly perfectly.
Elaine L.
Honestly when you provide a tip and spend the money you do at Nekter the employees should be more friendly and polite.
Amanda AlamedaGoogle
The product was Tasty I got a Bowl and my daughter a smoothie, but the service was terrible. My daughter and I waited about 6 min to order. Which was okay she was busy making other orders, They must have been online orders because it was empty. But I am very patient so It was fine. Then we ordered and there was about 4 people behind us. They completed every order ahead of ours from the line that occurred after our wait and were super rude about it. I also paid $1.50 for an extra layer of the chia which she gave me in a plastic cup on the side because she said they messed up and it wouldn't fit. So essentially we waited about 30 mins total and the girls were so rude.
Response from the owner · January 25, 2022
Hi amanda, I'm so sorry to hear about that, we always encourage positive work environments. Whenever you have time go ahead and come back in and get a free item on us!
I pre-ordered my drinks on the app, when I arrived for pick up. I was purposely ignored by staff. I continued to wait patiently by the pick up area and I was still ignores as the only addressed people who were making orders in store. I eventually had to flag staff down to ask about my order, which was waiting already made the entire time in the fridge. This was on 1/22 around 1030 AM. Drinks were good but service and attitude need to be worked on.
giselle floresGoogle
WAS my fav place for açaí bowls, now I’m never coming again after I found what it looks like a piece of a blender blade. Found out buy chewing on it and almost swallowing it! Very disappointed
Response from the owner · January 21, 2022
Hello, Giselle I'm so sorry about that I did in fact check all the blenders we have and didn't see anything broken maybe if you could send a picture to the store to confirm it, it would help us out a lot. I wouldn't want that to happen to my bowl. I'm so sorry once again this was sincerely an accident that never happens. Please call the store for a refund :) Have a wonderful day.
I just seen the pictures we found the blender thank you for much for confirming it I will throw that blender away I'm so sorry that happened again.
My açaí peanut butter bowl was made with too much granola & it didn’t taste the best.
Alexandra A.
Açaí is great
Jason DiazGoogle
I’ve been to Nektars in other cities but this is by far the worst one. The staff is rude. The workers need training on customer service. I walked up and waited at the cashier for 10 minutes while these two workers were having a conversation. Do not go here, you’re better off going to local places. Same price, better service.