The rating and counts above are store-wide. 63 written reviews mention Fresh Juice, newest first.
Gagan B.
Love Nekter juice bar. The only issue I had was that some of my order that i paid for was not available. Called the store but they cannot issue credit I have to go through delivery company. Kind of very inconvenient since I had ordered directly through Nekter website.
Leigh F.
My orders are consistently never ready by pickup time. This time it was so late that I missed a meeting. This is unacceptable. I will be getting my smoothies and juices elsewhere going forward.
Yuni FGoogle
I love nekter for the fresh juice and smoothies. I have a place near my home that I always go to. I was miles away from home so decided to stop in for my usual smoothie. I was very disappointed with this location, they did not blend my smoothie only pulsed it. It had whole chunks of banana and I couldn’t swallow it because it had huge pieces of kale/spinach. Also, waited over 25 minutes for my smoothie. Completely unacceptable, avoid this location. Go to one on power and 202 worth the drive.
I preordered a juice cleanse and went to pick it up and was told they didn’t have. A message was left for me an hour after my pick up time telling me they no longer had. I was told I would be called today to give an update and still haven’t received a call back. I’ve attempted to call 5 times today and no one will answer the phone. It appears I have been charged for the cleanse and still don’t have it. It seems that my cleanse was made, but sold to someone else as I keep receiving correspondence asking how my experience is etc. Not a good experience at all.
julianna bondGoogle
I should seriously have my head checked for how much money I waste on this place not making my smoothie correctly 99% of the time. I’m pretty sure this time my peanut butter Health nut got no peanut butter or ice. I’m pretty sure smoothies have to have ice in order to be a smoothie.
Last time I got the greeny, my stomach hurt for two days because the produce wasn’t fresh, either that or they stuck every part of the stock of celery into the juicer even the parts you’re not supposed to eat, like the dirt on the stems.
There is never any bottled juice ready to be sold on the shelf at this location. Always slow at this location too compare to the octillo one.i waited about 10 to 15 min for 1 refresher and only 2 ppl ahead of me.
I’ve been coming back. The juice is great. The staff is even better!
This morning I made a critical error. The door of this location faces east into the morning sun. As I departed with my Greenie juice, I attempted to get my sunglasses on. My giggling skill were not up to the task and my just squeezed drink fell to the ground. Ugh!
I went back inside to order a replacement. The staff were already making a new juice blend for me! And, provided it to me at no charge.
They have won my loyalty!
I went in for a juice and I was supposed to get a free one the following week and I did not. A week before you advertised a free shot with purchase and I did not get that either. I must be doing something wrong.
Danita G.
It is always a great experience when getting juice and other natural products.
Jettison SchmidtGoogle
Hey everyone! This location has turned it around since my last review so I just wanted to update it. Much better service and wait times. The app is also functioning properly for this location too. Only reason why they don’t get 5 stars is because when I order turmeric in the app and they don’t have it in stock, they don’t notify me or give me a refund and it’s a $3 additive to any smoothie. 🤷🏻♀️
This location is so disorganized. It doesn’t matter if you order online or not, you will still be waiting for your order. The real problem is the employees never quote appropriate wait time, nor does the app. This causes lots of tension with people waiting 30+ mins just to get a juice and it shows in the overall vibe / energy of the place. Toxic. Go to the Dana Park location, much better!
Response from the owner · June 19, 2021
Jettison, we're disappointed to hear your experience wasn't up to par. We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions. Please contact us at [email protected]. We're confident that we can turn your experience around, and look forward to getting correcting it!
Always fresh. The fresh juices in the help yourself cooler always seem to be out of
Wilhelmina BeatriceGoogle
I stopped going to this location after my last annoying visit. Today, I decided to stop and get some fresh juice. Well, the JUICER was BROKEN. WHAT?! I had to settled for a smoothie. Then, I tried to get a receipt so at least I could get points for when I go to a different location. Welp..... The receipt system was broken and I couldn't get that either. Are you serious??!! I felt sorry for the poor young man working. He felt awful. But what could he do? Poorly run business. Totally unacceptable.
Long, long, long line. No turmeric. No peanut butter. No bananas. WHAT?! 5 people behind the counter and I can't understand the wait. Waited 15 minutes for a watery, $9 drink and was charged an extra dollar because THEY were out of peanut butter. Too much money spent here for this service.
Response from the owner · June 19, 2021
This is important feedback and we appreciate it. It's certainly not our intention to mislead our customers, and we apologize for any confusion. We're happy to speak with you further and answer any questions you may have so please contact us at [email protected]. We work hard to provide our customers with the best support and hope you will give us another opportunity to demonstrate this.