14676 North Frank Lloyd Wright Boulevard, #131, Scottsdale, AZ
4.6
1,227 guest ratings·912 written reviews
Jonathan PuuGoogle
Took my money, never gave me an order. The staff seems nice. But they couldn’t even give me a refund, I waited for over 15 minutes and they gave everyone else their order that came in after me. After I complained and asked for my money back, they said they could “make it in 30 seconds”. I just wanted my money back at that point as they just kept going to the back room and disappearing. Why if it takes 30 seconds would you make me wait for 15+ minutes? Lol wasn’t even busy! All the staff was hanging out in the back room.
I even left a tip! I had to go to work, no snack that I paid for and they wouldn’t give me a refund for. Don’t go here if you want to get treated like crap. I’ll not be back which is a shame since I work nearby. $10 plus tip that I’ll probably never get back! 👎
Response from the owner · August 13, 2025
Jonathan because we rarely have to give refunds, the staff did not know how to do it but was on the phone with me to get instructions when you stormed out. It is in the store if you would like to go pick it up.
Love nektar. Would like a PB Mocha dispenser installed in my home. Thanks.
Brooke S.
First experience, super good so far!
Brandon W.
Great, friendly staff and the smoothie bowl was delicious
Stephanie D.
smoothies don't taste good. fruit was not ripe
Debra M.
Great customer service and availability of grab and go items. Quality of ingredients.
Kathy S.
Your app isn’t user friendly. Wish you offered Apple Pay. Was very hard adding a new credit card and slowed me down.
Joey D.
Bananas werent fresh. Disappointed.
Katie P.
Clean store and friendly staff
Atriel S.
Great raspberry smoothie!
Celeste B.
Great service!
Traci T.
The waffles were not worth the money. They did not look anything like what was on the picture. At least the avocado where you paid extra for it and then maybe had a little like dollop in the middle of the waffle. It was almost insulting.
Lauren A.
The waffles are awesome and everyone is always so sweet and kind.