The experience was so memorable. I am wondering how they are able to make the strawberries taste so fresh. The whole thing was so good. On top of that, the customer service was amazing! The man at the counter was so kind. I plan to come again soon.
Response from the owner · December 30, 2023
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
Literally Just Left This Location , waited for a good 10 mins for someone to come out & take my order. Looked around, said hello nobody is apparently working today but the establishment is open . Sitting in my car to write this review lol still no one there. Idk if I should call the police or what lol honestly!
Update : The Location I went to was the one located right next to the Starbucks ! This is indeed the location, & the address is the location next to the Starbucks. You guys most def did NOT have Any Orders because there was no one inside working ! Check your cameras .
Response from the owner · December 4, 2023
Hi Asia,
I'm really sorry this happened but, we believe that you have the wrong location. This review was left for the location at 8255 Preston Rd however, we have many active orders during the time frame that you provided. Please reach us here with additional info do that we may pass this along to the right owner.
[email protected]
My son and I go to Nekter prob 3 times a week or more. The north Frisco location is pretty solid but we go to this location on Preston and 121 Plano and the 2 young gentlemen that were working today Sunday around 530 pm make the best açaí bowls we have ever had. Hats off to these guys. The others could learn from them 🙌🏼🙌🏼👍🏼👍🏼🤙🏼🤙🏼
Response from the owner · October 24, 2023
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
Always a smile and quick service. Kayla and Dillon rock!
Response from the owner · September 28, 2023
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Not only waited so long for my orders but the orders were wrong
Response from the owner · September 13, 2023
Hi Jakub, we hate hearing this about your experience. I found your order in the system and we’ve reached out to the team that’s there. Would you email us more information so we may address this?
[email protected]
Hi Kerry, Thanks for the great review! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. See you soon!
Went to have some fresh juice in which they have mix of certain fresh juice. We had beet up and green apple detox. Juice was good and on a lil expensive side. They don’t have just single fruit juice too which was something many times people prefer.
Response from the owner · August 6, 2023
Hello Aparna, We're delighted to hear about your experience! We value your feedback. We don't have single fruit juice on our menu but all of our menu items are 100% customizable meaning you can just ask for a straight juice of orange ect. You can also download our app to make the perfect customize drink for you.
I just want to start out saying that I got this on Uber Eats and I got the immunity bowl and it was so good I loved it so I went back to get it again but I went in person this time and number one they don't have the immunity but anymore and number 2 they don't take cash. I'm a bartender so I always have cash on me so I was pretty upset that I drove An extra 15 minutes out of my way on my lunch break only to find out that I wasn't able to even get anything way to go nektar bar
Response from the owner · August 8, 2023
Hey Brianna, I'm sorry this happened but, we haven't taken cash since 2019 at many of our locations. These decisions were largely driven by an increase in break ins, burglaries and robberies, threats to employees. Cash was less than 5% of our business and was putting our staff at risk. We would love to have more cash business and less 3% credit card fees, credit card fraud charges etc. Unfortunately we live in a different world now. I hope you will forgive us for this and come again. Please download the app- you can add different payment types there. There's also a free menu item right now after you sign up
this place was very good. a great place to stop on the way out of the metropolis. the staff was so kind and helpful! they made me an individualized order of a mango lassi 🧡🍊🧉 thank goodness for this place helping me get just what i needed for a long drive home.
Response from the owner · August 3, 2023
yanai, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! We look forward to seeing you again soon.
Stayed at a nearby hotel and walked over a couple of times to this awesome spot! Such a great smoothie for breakfast and another for dinner on a really hot Texas summer night!
We will be back again!
Response from the owner · July 26, 2023
Hi Amber, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! We look forward to seeing you again soon.
This is my to go place for acai bowls and today I met one of their new employee named Vivian. She was really sweet and super quick with my order. She needs a raise !!!!!
Response from the owner · June 4, 2023
Asad, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.
Greetings Avy, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!
Worst Nekter out there. You can easily waste 30 minutes of your time waiting for laid back folks preparing your drink. If you happen to order online, don't be surprised if they forgot to prepare one of your ordered drinks and you have to... Yes, wait another 30 minutes with usual "sorry about that". Just awful!!!!!!
Response from the owner · July 20, 2023
Hey Vasily - Sorry we let you down. You may think we are the worst, but we will keep trying to do better! Hope you will give us another chance sometime.
Smoothie and juice was excellent. Good place for a quick meeting
Response from the owner · June 27, 2023
Marat, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.