Nekter Juice Bar - Plano

SO disappointed in this Nekter location. I have been frequenting this location for a long time- often going two to three times a week. Yesterday I had a horrible experience with the two young girls working. I was rudely referred to as "bro" when I asked to have my strawberries blended rather than placed on top of my smoothie.... I didn't think that would be an issue. As someone who also works in the service industry I was left in disbelief as to how I was treated yesterday. Unfortunately I will not be going back. I hope this staff gets some proper training on how to interact with costumers. It used to not be like this! Also I want to state that I have NEVER left a negative review for an establishment before. This is a first for me but I was truly so astonished that I felt I needed to let management know the situation. Please feel free to reach out with specific questions.

Rudest staff ever. She was disgusted because I tried to pay with cash. Cards only I was informed with complete derision. No smile, thank you, or anything. Like it was a treat for me to shop there. Never again.

Very slow service. Pre ordering online is pointless

I used to frequent this place almost every day because I worked next-door. I now work five minutes away and I have used Uber eats from here twice in the last two days. They must have new people working that don’t know what they’re doing. Yesterday I ordered a PB health nut and when it arrived it was watered down and unflavorful. Today I ordered a peanut butter bowl which was only filled about halfway full and definitely no peanut butter . For the price you’re paying this is unacceptable. I will no longer be coming here or ordering.

Super friendly staff! Had me in & out quickly when a different Nekter botched my order.

Everything is always fresh! And when I arrived my order was ready and prepared correctly.

Mackenzie and Nora are great! I come here often for a quick lunch break and they are super nice. They make the best smoothies!!

Great service by MacKenzie and Nora. Always know our order!

Nora and McKenzie were wonderful! Great service and delicious smoothie.

MacKenzie and Nora have great customer service make order every time with a smile.

Love the bowls here, today I had Mackinzie and she was very nice and attentive. I have some stomach issues where I can't eat certain things and she was very accommodating with offering substitutes. Great service and great product!

Absolutely awful. I ordered delivery and never received my item, and when I contacted this location asking where it was, they said “the driver picked it up 40 mins ago there’s nothing we can do.” They then suggested I contact the delivery service or driver, but couldn’t confirm either for me. I asked for a refund but they refused.

Cashless? What on earth? This is Texas, not socialism.

I ordered from the app at 6:14pm. I got an e-mail confirmation that it would be ready at 6:30. I showed up to pick up my order at 6:40 and THEY WERE CLOSED!!!! This is the second time this has happened to me! What kind of business changes their hours without making sure people can't order from the app when you are closed!?!? The first time was the Eldorado/Custer location when they changed their closing time from 8pm to 7pm on a Friday a few months ago. The app currently says you close at 7pm. The hours on the door have been taken off so that no close times are posted. I would have understood if maybe I got an e-mail or phone call to let me know you wouldn't be able to fulfill my order because you were closing early but I didn't find out until I arrived. The link in the app to "CALL STORE" doesn't even work. It goes straight to a message that says "The subscriber you have dialed is not in service." Tasty bowls but terrible business practices. I would recommend Jamba or Chop Shop instead. They are both less expensive and they’ve always been open when I arrive to pick up my orders.

Delicious smoothie bowls. I had the peanut butter bowl and it was so good! Wayy better than Jamba Juice!