It's always great at this location. Today was no exception. Thank you.
Olivia P.
Amazing and wonderful as always
Jody Y.
The best most consistent person to make the drinks is the young curvy Asian/Pacific islander woman she makes the best drinks and she is very friendly every time. I noticed that the newer staff are learning, and they need to work on getting the consistency of the smoothies right. My smoothies were very watery over blended as if they didn't use enough ice or liquid. They came out the same consistency as a juice. I think it takes some time to learn but whoever is in charge needs to be supportive and demonstrate how drinks should be made, let new staff sample a small portion of the drink before it goes out to the customer, or take time to practice when no one is in there. Also work on smiling, greeting, Thanking and acknowledging every customer this goes a long way. I love this store and I'm happy my community has a nekter store. I'll keep coming back.I know everyone is trying their best.
Angie R.
Luckily there were more employees this time.
Amy F.
The drink I was received did not have much flavor
kerry G.
It was great
Rebekkah M.
Love the elderberry
Thanks!
Janie H.
Good
Ellicia M.
I made an online order. Went in at the time on email confirmation. The team was very busy making orders and no one at register. Waited at pick up area for my order and then a worker went on cashier to help the line. I decided to get in that line because the other two workers were very busy. The person working the cash register helped the customer in front of me and when it was my turn to be helped, they turned away and went to pick up counter to call out orders. This is fine except the cashier did not greet more nor did they say “I will be right with you” or anything like that. So then I walked over to the pick up counter to get helped there and that’s when I was finally asked about my order. I understand being busy and being behind on orders but providing a greeting to another human is pretty bare minimum requirement of good customer service. I would just suggest that workers say hi or “I’ll be right with you” to make customer feel acknowledged. I don’t mind waiting but it feels different when a person sees you and walks away from you without any acknowledgement. The service after that was good.
Sarah M.
it was ok but I stood in line for a really long time and my drink was sitting in the fridge the entire time. if staff would have simply asked ..are you here for a pick up? I could have been on my way minutes earlier
Justin H.
Overall it was nice. Just need more workers!!
Ma G.
good, friendly. order was ready when i arrived, but only one person available to make the orders for customers, and also check for pickup. take it as short-staffedness, not poor service. thanks.
Anna A.
I submitted an entire complaint about this already