Friendly staff, always great experience at this location.
Norma O.
The smoothies are great. I like to have them on my break from work. However, I spend the majority of my 30 minute break waiting for the smoothie to be made because there is only two people working a shift so one person is making the influx of online orders & in-person orders while the other is at the register or prepping other things. This makes the wait considerably longer. I only have a few minutes to actually drink my smoothie before the break is over. I could go elsewhere for a shorter wait but I didn’t think a smoothie would take as long as it does. This is from the past 3 experiences in-store & even 1 experience from an online order to which I submitted 25 minutes prior to arriving & it was still not made or started when I walked in for “pick-up.” When there is at least 4 people working, it’s a fine experience with a short wait time. Two people working is just a trash experience even if the customer service was polite & pleasant.
Juan BanuelosGoogle
Been to this location a few times recently. Definitely worth driving a little further to get here instead of a closer similar place. The employees here are always helpful and nice.
Response from the owner · June 2, 2022
Hello Juan, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!
Ordered ahead for a smoothie and açaí bowl on the app on a Saturday morning. When I arrived there were two gentlemen working hard to get orders out and a young woman in the back prepping. Myself and someone new walked in and no one acknowledged us for 6+ minutes. We just stood there- no “welcome we’ll be with you in a second, etc”. When they finally got all the orders out mine had been ready the whole time. Almost defeats the purpose of ordering ahead if they don’t acknowledge who’s walking in and what they need
Melissa C.
It was awesome
Jillian V.
Love the quality of the fruits. Best taste.
Shana V.
Not satisfied. I ordered three bowls and one of them had been filled just slightly above the half way mark. The other two were typical amounts. I took a picture of it. I don’t think I’ll be ordering bowls anymore because the serving doesn’t seem to be consistent.
Emilia F.
Very delicious bowl
Emily M.
Love the smoothie options. Employees were not that knowledgeable.
erik lopezGoogle
Great customer service and very friendly staff! Online pickups or in store orders are always very fast and accurate. Riverside needs more to have more business's like this!
Response from the owner · June 2, 2022
Dear Erik, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. See you next time!
It was good. Nothing to complain about. Order was ready when I got there and order on the app was easy
Simona P.
My Dragon Fruit bowl looked very pretty, exactly like the picture from the app and was very delicious! Whoever made the bowl, obviously putted some extra care or skills.
Andrea G.
Another awesome experience at Nekter! Food was delicious and right on time.
Kimberly G.
I didn’t like my smoothie today. It didn’t taste like what I normally get