We were in town last week visiting with family and decided to find a Nekter location close to us. We’re from South Florida so we were glad we found one relatively close to us! In a nutshell we were totally happy with the service we received and bowls and smoothies didn’t disappoint! We were glad we found this location and we’ll be be back before we leave town.
The young lady was trying her best to keep up with the online orders and in-house orders. That being said their should be no reason to wait 44 minutes for a smoothie bowl with people still in front of me.
There’s a young lady who’s on her first day that isn’t even allowed to take orders yet, so she just looks lost wiping things down while the other girl is running around taking orders and making them.
Whoever is in charge of scheduling should be ashamed at themselves.
Lastly the Nekter in White Rock gives 3 much larger protein poppers for 6 dollars. Yours are literally half the size and I only bought them because I’m intermittent fasting and had already been waiting 29 minutes for 1 bowl
Absolutely ridiculous.
Response from the owner · October 25, 2024
We're sorry to hear about your experience and appreciate your feedback. We understand that waiting for your order can be frustrating and we're always working to improve our service speed. We are in the middle of transitioning and new employees so your concerns will be addressed immediately.
Regarding the protein poppers, I want to clarify that all of our locations offer the same package size for this item. There may be a difference in portions but we assure you that our product serving size and values are consistent across all Nekter locations. Your feedback is valuable to us and will be used to enhance our customer experience. Thank you for bringing this to our attention.
If you have any further concerns or would like to speak to someone directly at this location please email [email protected]
I recently visited Nektar and had a very disappointing experience. I ordered a dragon fruit bowl, but what I received was more like a watery smoothie. When I politely mentioned this to the staff at the counter, the lady responded with a curt “thank you” and threw it in the trash right in front of me, displaying extremely rude behavior.
To make matters worse, when I ordered orange juice, they gave me what tasted like an artificial, fake version instead of fresh juice.
The unprofessional attitude and the poor quality of the products have led me to write this review. Overall, it was a complete waste of money and the worst experience I’ve had at Nektar. 👎
Response from the owner · October 7, 2024
We're truly sorry to hear about your disappointing experience. We strive to provide excellent service and high-quality products, and it's clear we fell short during your visit. Your feedback is valuable and will be used to improve our offerings and customer service. We hope you'll give us another chance to make it right in the future.
Love this store and smoothies yall make, best one to mango delight but would love to try more glad to work next to yall at the GameStop.
Thank you, Brandon
Brandon MasseyGoogle
Love this store and smoothies yall make, best one to mango delight but would love to try more glad to work next to yall at the GameStop.
Thank you, Brandon
Response from the owner · September 5, 2024
So wonderful, Brandon! Thank you for the kind words! We appreciate you!
Great place for plant-based ice cream and smoothies!
Response from the owner · July 25, 2024
Thank you for the fantastic 5-star review! We're thrilled to hear that you love our plant-based ice cream and smoothies. Your satisfaction is our top priority, and we can't wait to welcome you back for more delicious treats. See you soon!
The quality of the smoothie was not good. I ordered the coffee kickstart and it tasted old and was not fully blended.
Sandy 007Google
If you're looking for fresh juices this is the perfect place, my favorite is the acai banana bowl, and the tropical smoothie is super delicious, in general everything is very tasty and fresh, unfortunately the last time it was closed due to an electrical problem according to an advertisement on the door.
It appears that the app needs to be updated. The Flower Mound location has boost options for smoothies, but this location does not.
Mimi Y.
yummy! so good I love the smoothies and they make me so full! I don’t have to feel guilty for eating something delicious. Thank you.
Taylor R.
There wasn't a straw in the bag with my smoothie. So I had to go back inside the store to get a straw.
Israel G.
My smoothie was warm. I through it away. Not good at all
Angela G.
Great food and smoothies in a great location! I love this place and so do my taste buds. I recently started eating healthier and Nekter Juice Bar is a go-to, hands down! In fact, I’m going to check out the Euless location today. I’m always excited when I place an order and go pick it up. So, so good!