Nekter is very popular. As a business that is a good thing!
However the Roseville staff always look stressed. In addition, the staff are not very friendly. Again this may be attributed to being understaffed in my opinion. I heard the shift leader today try and motivate his crew but it was in vain. He then just had to speak plainly and was heard saying, “we just need some help up front, can you do that ?” I and three other guest all heard this exchange while waiting for our orders —which were all late.
I would not recommend this location to others until the store manager addresses the staffing and customer service concern.
Genesis R.
Great experience. Smoothies were prepared in quick and timely matter. Was also assisted the second I walked in.
Alyssa F.
It was fine.
Nicole H.
Great!
Marie C.
Always great 😊
Jodi C.
I always come to this location and I love it. They’ve always been super fast and always have me out the door within 10 minutes or so.
Gwen H.
Great. Love the app to order ahead. Wish I could use coupons more easily on the app
Erez S.
Everything was good!
Caitlyn M.
Great, the girls were very nice and provided great timely service
Tiffany P.
Always friendly and precise with our big family orders! Yum
Nour M.
Great experience! Friendly staff and amazing protein smoothie!
Andrew G.
Our order was ready when my daughter arrived. Thank you! Very tasty!
Natalie C.
Nice people and they had our rather large ready as promised.
Kaitlin M.
Always friendly and fast!
Cindy HylandGoogle
As much as I used to love this place I'll have to say I've come to hate it now. This location is horrible. As much as I am sure they are sick of me complaining about my messed up orders I can guarantee that they're not as sick as I am of the constant messing up of my orders. The incompetence has become extremely ridiculous. The same rude and disrespectful girl has messed up my order so many times it's not even funny anymore. When I try to address it with her she likes to get argumentative and not fix my order or replace it like she should because she can't make it correctly. When I call for the manager I either get no response or no refund and just some Stars added to my account but not what my order was worth. I'm trying to be healthy and this is the only nectar juice bar in my neighborhood or I would have stopped going long ago because they are so disrespectful and can't seem to make an order right. Not only have they messed up my order order multiple times but I get the same thing every time and they mess it up multiple times every time the same exact way. It's ridiculous and seems intentional at this point. I'm already paying an overpriced amount for my items and I don't think it's unreasonable to expect them to be made correctly or replaced when they're not. If you want competent friendly courteous service I wouldn't suggest going to this location.
Response from the owner · December 9, 2020
Hey Cindy! We’re happy you love it, all we strive for is our customer happiness and providing a healthy lifestyle for our community!
Thank you!-The Nekter Team