I went into Nektar today 8/16/22 after working out with my 13 year old daughter at 8:15 pm. We tried to order bowls but we were told by Victor that they weren’t making bowls. We asked why and if they were closing in the next 10 minutes and he said no. I asked why. He said I don’t know why. He then turned around and asked the girl working with him and she didn’t know what to say. I was very bothered as they were literally closing shop 50 minutes before closing time. I told them that I would complain as I am a regular customer there. They didn’t care. I told them I needed their names so I can complain and they didn’t want to give me their names. But little did Victor know that my receipt had his name on it. I ordered two smoothies bc that is all they could make. Ten people behind me were also going to buy bowls but instead left angry and left your business. I suggest you fire these three employees because they just gave your business bad experiences. I have never ever experienced such insulting customer service.
rhonda P.
the drink was not to my liking however i could not go back to fix or change. I was in a hurry.
LO A.
It was a pleasant experience
Jill Z.
My juice was great 😊
Jon K.
I was running late and thought I would have to wait for my online order when I got there. It was already done! I was so happy I wasn’t late to work.
Jennifer P.
Great experience exceeded my expectations.
Barb W.
Improving on speed of service and readiness of online order. Staff was friendly
Tamara P.
Staff was friendly.
Bre B.
Ordered online and the process was great! Had errands on lunch break so was thrilled that my order was ready when I got there so I could get back to work on time. Was greeted with a smile and friendly employees.
holly B.
Great
Dacey B.
I did APP order. The bag was sitting right on the counter. My husband went to pick it up, pointed at the bag, and was told the bag was not his. He ended up waiting in the store for 10 minutes when the bag was sitting there all along. The Acai bowl we got was all soft by the time we got it.
Brian K.
Placed an online order and had to wait an additional 30 minutes at the restaurant.
Amy M.
I ordered at 11:44 Am because I am work and was going to pick it up on my hour lunch. I drove over leaving my office 12:00, I get inside the building at 12:17Pm I checked because when I said I here to pick up as I think it’s been almost 40 mins and my order wasn’t ready I had to wait another 12 mins to get my detox juice and ginger shot. I just thought what’s the point of putting in to pick up when I’m on a time crunch if I’m still gonna be waiting?
Rachael J.
This is the second time in a month wherein my order has been completed to subpar standards; I’ve also witnessed staff handling cleaning supplies and simultaneously handling food orders.