The POS system was down, I had to submit my order through the app, the drink was not good
Vince L.
For some reason my order wasn't ready when I arrived. This is the first time that has happened to me...
Other than that they made my order quickly once I got there.
Regards,
Julie E.
I am always impressed with the quality ingredients and service available at this location. However I prefer to see more than one person at a time working there. I believe it is fair to the employees when they have enough staff on hand.
Kimberly L.
Order was supposed to be ready 1/27/24. Order is not ready for pick up. I want a manager to return my call.
Shauna S.
Great
Jen K.
This experience was a lot better than my previous experience. Thank you. I wish I could recall the gentleman’s name.
Silvia V.
Easy online ordering. When picking up, location in Rancho was very clean. Great customer service.
Beth D.
Very easy to order online in the app and food was ready on time.
Torrian ScottGoogle
I love coming to Nekter, Rancho! The staff is friendly, atmosphere Clean, and a great place to have a healthy refuel after a workout!
Response from the owner · February 23, 2024
Hey Torrian, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! Hope you visit us again soon!
Went in today to the store and was greeted by Stephanie and Cris got to say they have an awesome customer service made me feel welcome. The juice was delicious I would recommend this location if looking for healthy juices.
Response from the owner · January 18, 2024
Hey luz, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!
Placed a mobile order. One of the items want available however, allowed me to order via mobile. As I went to get my mobile order I was advised one of the things was no longer available and that I could get a replacement. The employee appeared to be irritated and didn’t want to help me. I ended up leaving and paying for something I did not want or order. Not to mention it wasn’t worth the price of the item I initially ordered.
Amy G.
Good service for internet orders
McKenzie M.
Smoothie was delicious and refreshing
Adriana DimasGoogle
Exelente servicio muy eficiente y súper fresco todo
Response from the owner · January 18, 2024
Muchas gracias Adriana! Nos da mucho gusto que su visita con nosotros fue excelente. Esperamos volver a verte otra vez muy pronto!