Açaí bowl reviews · Nekter Juice Bar - Rancho Cucamonga
10798 Foothill Boulevard, Rancho Cucamonga, CA
4.5
2,379 guest ratings·1,760 written reviews
The rating and counts above are store-wide. 154 written reviews mention Açaí Bowls, newest first.
Neal BensonGoogle
I really wanted to like it!
The pros:
This location is across the street from my hotel.
Açaí makes me feel healthy. I know there is a ton of sugar but it’s a good morning start.
Location is clean and easy to access.
Staff wore masks
The cons
Location was supposed to be open at 7am. I arrived at 7:10 and it was locked. Very kind lady tells me she is waiting for her manager to come.
The açaí was more frozen then creamy. Maybe they felt bad that I had to wait outside, I don’t know.
Not sure I would come here again. And I normally I don’t write less than positive reviews.
On July 11th 2020 I ordered a banana berry bowl. I asked that no Acai be placed in the bowl die to food allergies. I asked that the Cherry?? be used instead of the Acai. I let the cashier know multiple times to please swap out the two items. She said yes no problem I made sure to put in the ticket no Acai. I used my reward points of 400 for the bowl.
When I was handed my purchase it had two bowls inside. I let the workers know I only ordered one. And that I think the additional bowl belongs to someone else. They took the extra bowl. On the bowl I took it is written on top no ACAI. I asked the girl ate you sure this has no ACAI in it because I am allergic. She said yes I made it myself. The bowl looks exactly like the photos with ACAI in it. My gut said it was wrong but she was adamant that it had no ACAI.
I ate half the bowl, but my gut kept telling me something was wrong. The next morning I woke to a breakout on my face and both arms. The bowl clearly had ACAI in it. Thank goodness I did not eat all of it, because I could have gone into anaphylactic shock and would have to use my epiPen and go to the Emergency room.
This was the first time I ordered a bowl from Nekter, and these were the results. I am disappointed on so many levels. People need to understand and completely pay attention to what is ordered and stated by a customer. Food allergies ate nothing to be played with. Not a happy customer at all.
P.S. I kept the receipt and have the 2nd half of the bowl still in my freezer for proof of my claims.
Tiffany P.
Went in the evening and they had kids working there that were extremely busy but slow. I wasn't greeted, I had to ask if they were taking orders because a few of us were standing in line unacknowledged. They also turned off Google ordering. Finally Took my order and it took 25 minutes to make an acai bowl! The bowl itself lacked flavor and toppings. Won't be coming back.
First time having nektar, it looked amazing. Thought I would stop by with my girls and try an acai bowl. It was 4 of us and we got less than half of bowl. 😏 The man that worked there used 1 blender for all 4 of us. Sorry I was expecting to have a decent bowl for about $10. It felt like a small mc Donald's smoothie amount.
While I enjoy this location, I have paid twice for an addition to my bowl, only to get home and realize it was not added. This has happened twice and I know it's only two dollars, but pretty disappointing when you are looking forward to something, and being out of the money.
Taryn FowlkesGoogle
For the price I really wish they loaded me up with more fruit in the bowl. Seemed like mostly granola and a few berries and small banana. I got the original açaí and truly think mine was made with less love and less fruit. I wish they would offer better portion sizes for what you pay for.
Response from the owner · February 5, 2019
Taryn, we're so sorry for the inconvenience here and will speak to upper management about this! Please do not hesitate to let us know if you are not 100% in love with your order so we can fix accordingly moving forward. Hope to see you soon and that you enjoy!
this place is amazing!!!
the team is very welcoming and a big thanks to domnique. made the bowl GR8888!!!! i recommend this place especially if your trying to make a difference in weight loss!
Response from the owner · October 17, 2018
Ryan thank you for your review & kind words! We can't wait to see you again soon :)
The Berry Bowl was amazing! Had my taste buds dancing in amazement. Wish one of these was in my town. Place was clean and restrooms were well cared for.
Response from the owner · September 14, 2018
Bend, wow! Thank you so much for this fantastic review! Please come back again soon
Love this place! I was just there a few days ago. the drinks are great and the açaí bowls are delicious. Love the staff. They’re super friendly! The guys are cute. The girls not so much. But they make a killer dragon bowl with cashew milk. My drinks are always filled to the top and the floors are so squeaky clean I can lick them. The bathrooms are always clean and they smell so good. They have a very distinct smell, not sure what it is but smells a little cheesy and fruity. Yummy.
Response from the owner · July 24, 2018
Cass thank you for the 5-stars! We look forward to seeing you again soon :)