Guest reviews

Nekter Juice Bar - Rancho Mission Viejo

30893 Gateway Place, Ste. F-3, Rancho Mission Viejo, CA

4.6

1,516 guest ratings·1,074 written reviews

Victoria C.
Very friendly girl that gave us our Order did not get her name.
krystle W.
Everyone was friendly and helpful.
Lyndsey G.
I tried calling to cancel my order as I sent it to the wrong place and after two calls not picking up I gave up. I am not happy with the costumer service.
ThEa B.
Easy. I was just picking up for a sick friend
Belem RamosGoogle
I have consistently had a wonderful experience at this location. The customer service is always exceptional, with staff going above and beyond to make recommendations based on personal preferences. I particularly appreciate their attention to detail when it comes to food allergies. They take the time to inform me about ingredient contents and ensure everything is kept separate, which provides peace of mind. The atmosphere is always welcoming and well-maintained. Whether it's a busy time or not, I’m always greeted promptly, and even if the team is occupied, they make sure to acknowledge my presence and let me know they’ll be with me shortly. The store is consistently clean, from the tables to the restrooms, creating a pleasant environment. They offer a variety of seasonal drinks that are thoughtfully rotated, which adds a refreshing change to the regular menu. The main menu is consistently prepared, with fresh, organic ingredients that justify the slightly higher price point. Overall, I feel that I’m getting excellent value for my money, with high-quality food and drinks prepared with care.
Response from the owner · December 14, 2024
It's fantastic to hear that our team's attention to detail, especially regarding food allergies, has made your visits enjoyable. We're also glad you appreciate our clean, welcoming atmosphere and our variety of seasonal drinks. Thanks for recognizing the value in our fresh, organic ingredients. We look forward to serving you again soon!
View on Google
Jeff H.
Very convenient
Stephen D.
good, gave me blueberries on my almond butter bowl when it’s usually apples but i like blueberries so it’s fine!
Scott G.
Awesome
Neika S.
Awesome. Just what I wanted and needed.
Xochilt H.
Your employees at this location are fabulous. One on particular, Jeremy, is always smiling and has a nice thing to say. My order is always ready and on time and tastes great. FAR better and more reliable than the Ladera location.
Christina B.
Whoever was working this morning was super responsive, friendly, and had such a positive attitude!
Sue B.
Very kind staff. Even though I had an app order, it still took a bit to get it.
Christine RosenowGoogle
I can’t give a food or service star because we never bought anything because we couldn’t get past the stink of the store. A moldy and weirdly musty smell greated us at the door. There was two people ordering so we had time look at each other and go “nope” we are not eating anything from here. We love Nektar and go to shops from Huntington to Lake Forest and where ever we can find one. I am addicted to the granola in the açaí berry bowl. Bring it in! Most of the time we know who works at the shop because they have on an apron and thier hair is up if it is long. I guess this place doesn’t have to follow that rule and they let their locks flow over the food. Gross! Like I said. We didn’t stay and won’t be back. Follow up to Nektar: Store stinks and it wasn’t just me who thought this. Employees don’t care and it looks like it. A good manager will be able to help you more than I, a customer, who isn’t paid to maintain your store. Your Cooperate should have some reasonable standards I suggest you follow. Start with teaching your employees to clean properly.
Response from the owner · November 18, 2024
We're really bummed to hear about your recent experience. It's definitely not the impression we want to leave with our valued customers. We take cleanliness and hygiene very seriously, and your feedback is crucial for us to improve. We'd appreciate it if you could send more details to [email protected] so we can address this issue. We hope to have the chance to serve you your favorite açaí berry bowl with granola again soon.
View on Google
Natalie G.
Excellent
Kate S.
The staff was courteous and quick, and the store was tidy.