Smoothie wasn’t as good as usual. Runny and it wasn’t blended very well
Vanessa L.
I understand I went during rush hour but I placed my order through the app, arrived 10 minutes later and still waited for another 40 minutes. Staff was patient with customers who seemed to feel they had a sense of entitlement. Seriously people it doesn't hurt to say thank you to these employees working hard to get your smoothie ready for you. It's not as if any staff members were sitting doing nothing.
Robert A.
Friday 1/25- I ordered online and my confirmation told me to “skip the line and pick up at the counter”. When I arrive there weren’t any smoothies at the counter so I tooo a seat. I waited nearly 10 minutes until someone asked me if I was waiting for something. I told them I ordered online and they said I was supposed to come to the counter. I feel like the experience was not smooth. This is the second time I had a poor experience at this location. The first time ordered there and waited for about 15 minutes for my smoothie. There were two employees who were gossiping behind the counter so finally I asked if my smoothie was ready and they pulled it out of a freezer? So so confusing.
Wouldn’t recommend this location.
Gina N.
My daughter placed an order online and when she came to pick up her order she was told that her order was not fulfilled due to the smoothie machine not working. She was on her way to work and this made it inconvenient.
Brandi G.
Mobile order Popeyes Acai smoothie and the flavor was dull tasted more like blended ice. So I kindly asked for it to be remade. Employee was nice and courteous about it
Vivian H.
I love coming to Nekter. I ordered online for mobile pick up and I was really disappointed with my smoothie. It was so liquidy and really funny. I’ve never had a smoothie like that from Nekter before. It also didn’t taste as flavorful. The smoothie was more like a juice. I will continue to come to Nekter I was just disappointed in the smoothie especially because of the price I paid for it.
Elaina P.
I ordered my drink on the app. They did have my order when I arrived but the quality of the drink was average. They didn’t put the extra ingredients I asked for but the line was so long, I decided to just settle since I was on a time crunch. I understand at the time of picking up my drink, it was busy but why sacrifice the taste on a 7 dollar smoothie? It’s becoming less worth it to me. :(
Carolyn C.
This visit was good. I would like to share feedback on another occurrence - I tried to order a beverage last night at a different location and submitted my order at 6:32PM and received a note saying that my beverage was only available until 6:30PM and it therefore wouldn’t Process. The store closed at 7PM so I don’t understand this process- it creates significant customer abrasion this way and it resulted in you missing out on my business. I ended up going home and making my own smoothie and i’m Questioning whether i’ll Return to your store after my gift card balance is utilized. I’m sharing this honest feedback in the hope you will make a change to your process as it did create significant frustration from an end user such as myself. Thanks!
Kaden D.
I order a similar large order every Thursday - today was 7 toxin flush and 1 smoothie.
When I arrived it became clear the team had made only 1 toxin flush and said they do not notice when the order slip says (7) it means to make seven drinks.
This is INCREDIBLY frustrating for this to have happen over and over again. PLEASE address with the order maker employees.
I had to wait while six additional drinks were prepared and was late to deliver them to our meeting where we planned to enjoy them.
Thank you,
Sydney
james T.
I have ordered 2 smoothies from this location (AB Health Nut) & I add dates. Both times the nuts taste like their old and are very blended & I barely get any dates. The first time there were no dates. I have not had this issue with other Nekter locations.
Alexandra A.
Not happy I tried the new almond brew smoothie and it was so watered down I was not happy! I feel Nekter has not been making yummy drinks anymore!
Crystal T.
My Date Smoothie was very delicious. My coworkers loved the Charcoal Vanilla Skoop!!
Brittany R.
Given that I was on a time crunch, I placed my order through the app. When I arrived (approximately 10 minutes after placing my order), I went to the counter to ask for my smoothie. I asked the gentleman behind the counter if my order was ready for pick up and he said someone was working on it. After another 10 minutes, I went back up to the counter and asked another person about my order. Unfortunately, the first person I spoke to never checked the fridge, where my order was at. Not the end of the world but was not anticipating being there that long.
Chad C.
The toppings of my smoothie bowl were all mixed together instead of in sections like they always are. I was also missing the goji berries which was a disappointment. I could just tell that my bowl was made super rushed and not much care was used in making it.