I placed an online order and arrived 10 minutes after the time it should have been ready. The woman at the counter got me 3 of my 4 items. When I asked about my 4th item, she realized it wasn’t made and had to make it. The point of online ordering is making sure orders are ready by the committed time, but it wasn’t. Unfortunately, this also wasn’t the first time this has happened.
Carmen R.
Great service as usual. The only thing is sometimes they substitute items without my knowledge. For example, today they didn't have hemp granola.
LaShawn S.
Best service I have ever received at ANY Nekter. I messed up on the app order and failed to complete it correctly. Before I could correct MY mistake, the barista was quick to jump into action and complete my bowl within two minutes. AMAZING! Did I mention the store was hopping and MY mistake was a disruption to the flow but never once did she make me feel like she was annoyed or that I was an inconvenience. Oh ya, the Acai bowl hit the spot.
Joanna C.
Great
Matthew O.
I didn't get to redeem credit for the drink I ordered online through my Nektar app. I got credit for another drink that I bought there but I didn't get credit for the drink I had ordered through my app. the employees there couldn't explain why either. I would like credit since each drink is so expensive there.
Meredith M.
It takes too long for you guys to make the bowls. Several people with online orders were waiting. Precut the strawberries and bananas, not for each order
Vincent L.
Estimated wait time was inaccurate. Otherwise, no complaints.
Micaela M.
Did online order. It was ready and made correctly by the outlined time.
Candace L.
This is the friendliest Nekter in the area. Love coming here A+++++++
Clara E.
Good drink, staffing more juicer workers would pump out drinks faster at the busiest times.
Christina N.
Well, I am in the car with a screaming baby, while my wife is inside still waiting on the drinks that we ordered through the app over 30 minutes ago. When we ordered, it said pick up in 20 minutes! Sure. Thanks.