It is extremely well. Very attentive employees. Got greeted once I entered. 10/10 experience!
Brit W.
Always so accommodating and awesome!
Kristi N.
Customer service was great. Ordered through the app. App said it would be ready by 737pm, i arrived a couple minutes early. They were still working on it. I received my pb bowl, from just looking at the top of it, it looked fine. Got to my car opened it, and stuck the spoon in, and it was like soup. After moving some of the banana off to check the bottom of the bowl, the fruit started to sink in. I drank it with a straw and just ate the fruit and granola when i got home.
evie G.
The drink I ordered didn’t look right. The employee didn’t asked if I needed help. He was writing things down. It wasn’t until he was done with what he was doing that he asked if I needed help.
Jacob R.
I love nekter, but this store is beyond slow. After placing my order through the app yesterday,I still ended up waiting another 15-20 min for my drink- that’s almost 40 minutes for one juice. I understand it gets busy, but that’s an absurd amount of time. I came back again today, thinking yesterday was an insolated incident. I’m 25 minutes into placing my order, and I’m still waiting. People who ordered their drinks in person after I arrived are getting their drinks before me. Overall very unhappy with the speed of service, or lack thereof.
LP P.
I tried ordering online this time because in the past I've had to wait 10-15 minutes for my drink (even if there was only 1 or 2 other customers in the store) however when I got there (12 minutes after I put in my order on the app) my shot still wasn't ready. They got the shot pretty quickly (1-2 minutes) but I had assumed it would be ready when I got there.
Mario B.
Great!
Maverick W.
I love Nekter Orange! They are ALWAYS awesome and I have an exceptional experience everytime. My favorite Nekter store in the area.
Walked in and there was a very long line that wasn't moving. Decided to mobile order since I was only planning on ordering a shot. Ordered the shot and still ended up waiting about 30 minutes.
Tyler H.
It tasted like it was pretty much all ice, I have never tried one with so little flavour but I was already en rout and had to time to go back.
Nicole C.
The experience was good. I ordered through the Nekter app and arrived about 10 minutes after the time the order was supposed to be ready. It wasn't quite ready, but the gentleman who helped me told me the third of my three items was still in process, and he prepared it while I was there. I appreciate that he was courteous and set my expectations appropriately once I arrived.
Sometimes, I've found that no one greets you when you arrive because they're busy making an order. But greeting the customer with a smile and setting the appropriate expectation makes for a better customer experience, especially when the perception is that the order is late.
Clarissa D.
Staff is always helpful!
Brad G.
The store was great in preparing my order promptly and delicious. The website leaves a little to be desired. Do you not save credit card information? Every time I selected a time for my order to be done by the time I enter my cc info the time needed to be changed again and again. Almost gave up and went to Starbucks where they save your info online for mobile orders. Just a little frustrated. Hopefully I gained double points as advertised.
Gina N.
My daughter placed an order online and when she came to pick up her order she was told that her order was not fulfilled due to the smoothie machine not working. She was on her way to work and this made it inconvenient.