Nekter Juice Bar - Tustin

Service was great - the two employees working were very nice and friendly.

The staff at Nekter Tustin is top notch. I have been undergoing a kitchen renovation for the past few weeks and have had to eat out more than I care to admit. After about a week of going here every morning, the staff learned my name and recognized my order. It made for a much more personal and enjoyable experience.

I would suggest that they pay more attention to detail. I ordered and paid for a "Burn" shot online and did not receive it. I also requested no strawberries and sure enough there were strawberries. Unfortunately I was unable to go back because I sent someone in the first place to pick my order up. I guess I'm out $3.95!

GREAT WAY TO START THE DAY- The people who work here are always helpful and courteous!

I love the staff at Nekter Tustin. I've been doing a kitchen remodel for the past few weeks, and have been going into this location almost every morning. They took the time to recognize me and my order and present me with my order when they see me coming in without asking. They've taken the time to learn my name and make me look forward to coming in. Thanks for making my morning!

This is about the 3rd time I have ordered on the app and come in and my order wasn't done. This time I had placed my order 1hr before I arrived and they still didn't have the order started. I cant fault the kids who work here...They are working hard but I think they are VERY under staffed.

I ordered health nut drink and it was full of something really hard, not sure what it was. I order this drink kind of often and never happened before.

Online pickup

Everything was ready when I arrived and tasted great!

They put ginger in my drink and I didn’t ask for it, so I couldn’t drink it

Great

Everything was great except by the taste to carrot on my celery juice

Went Saturday at 1pm, and knew it would be busy. About 7 people in front of me, and the line was slow bec one customer was sampling, and didn’t know what she wanted. I thought, “I’ll use the app and so will get my order a bit sooner than if I wait in line”. Bad idea. I sat down, waited almost 15 minutes, and went up to “announce” my presence, as the store had served all the customers that had been in front of me. I was told I was 4th in line. Another 10 minutes went by, customers who had come in after me were getting their orders, so I went up to the counter. I was told when it’s busy like that, remote orders are set aside, and so I waited far longer (25+ min), than if I had just stood in line. The girl was very nice, apologized, said it would get better, more employees, new mgr, etc. Ordering by app is a great idea, but bottom line, when it’s busy, I’m still going to stand in line to make sure I’m served in a timely manner. Love 💕 your location’s quality of products, and I’ll still come back. So this is just an FYI of how the app orders just seem to be problematic.

I can’t believe how long it took to get my order! I waited for about 17 minutes. Then the cup was broken so my drink spilled out the sides! I was also charged for adding turmeric but didn’t taste it at all in my drink?

dont advertise items you no longer sell at the locations. It’s a waste of everyone’s time