Nekter Juice Bar - Lake Forest

great— it was easy to order ahead and the staff at this location was attentive and helpful. My order was ready to go even though I was a few minutes early.

Solid and Professional. Good food too.

Food ready when I got there. Friendly staff.

Easy to order online for pick up and it was ready quickly. My order was accurate and staff was friendly at pick up.

Great service !

Excellent! I love your products!

Caleb the manager is wonderful! So welcoming, professional and amazing service! Thank you Caleb

I placed an order through the app yesterday. It said it would be ready at 12:59. We arrived at 1:05, it wasn’t ready yet. The store was pretty busy, so I understand that it’s going to take longer to fill our order. However, we watched a few other customers come in, place their order at the counter, and the employees made their orders before ours. It was obvious the orders placed in person took priority over the orders placed on the app. I feel like they should make the orders based on the time they were placed, not based on the ones placed in person. Also, it would be great if the app gave more accurate times of when the order will be ready. Again, I understand that they were busy at the time. But our order wasn’t ready for 25 minutes after the estimated time. We were pressed for time and if I had known this was going to take that long I would’ve gone somewhere else. We love nekter but this was a disappointing experience for us yesterday.

Very welcome staff

Took 30 mins to get a smoothie I ordered online. I asked for an extra cup so I can share it with my daughter and they said it’s a $1 extra for a small plastic cup? I just spend $15 on a smoothie. The staff is sarcastic “have a nice day” with smug tone and gossiping as left. The vibe sucks here and Jamie is rude. Maybe hey sorry for wait and because you waited so long have a free small cup on us. Customer service 101 they need better training. Definitely won’t be back.

I am always highly satisfied with the customer service I experience at this location! Everyone employee is very helpful!

I like coming here Bks it’s always fresh and taste never fails

Professional

Delish, friendly, and efficient!

It's so easy to order in the app and pick up. We love the acai bowls so any time there is a promotion, we definitely come.