The rating and counts above are store-wide. 119 written reviews mention Smoothies, newest first.
jasmyne beltGoogle
Good smoothie, a bit overpriced but good. The brunette working the counter last night was quite rude. She should be back of house if she isn't gonna be polite.
Response from the owner · October 23, 2022
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced as we strive to provide the best support and customer service possible. Please do not hesitate to reach out to us if you have any feedback at [email protected] and our team is happy to assist!
the experience was great. this nektr location is always consistent— the bowls always taste so good. i LOVE how clean they taste, especially compared to other smoothie places. i’ve been going here for years now!
Brenda F.
They said their system was down so they did not check our order and gave me an incorrect smoothie and did not give me the turmeric shot I ordered
Viktoriia ViktoriiaGoogle
Better ask double blended smoothie, not with frozen pieces
I felt like I can get quality food here but in the last few visits the customer service has declined significantly. Usually there is no greeting once entering as before there was and the people making the smoothies seem annoyed when asked questions. Might end up using a different location should this continue as the food is still awesome.
Tammy R.
Smoothie was not consistent with previous experiences. Order wasn’t ready at pick up scheduled time
Patrick DunlopGoogle
I have been out of the smoothie game since the mid 2000's, when Jamba was all the rage. I was incredibly surprised by Nèkter, had the me PB&J smoothie and a Tropical Cooler recently, and both were a delight! Did not taste overly sweet (no added sugars) perfect for a hot day! My only complaint is the price seemed a bit high, but that's the world we live in now.
Response from the owner · May 28, 2022
Hi Patrick, thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!
Usually I love nektar, but the experience at this location was so bad. I went with two of my friends and two of us got the banana berry açaí bowl and the other one got a different bowl, so they just made the two banana berry ones in the same blender which makes sense, but they gave us practically no smoothie. The one who ordered a different kind had hers filled to the top like all of mine have been at all the other nektars i’ve been to- the smoothie filled up most of the bowl and the fruit filled it the rest of the way to the top. When the banana berry ones came out, the smoothie was barely 1/4th of the way up the container and the fruit went to about half. I’ve honestly gotten more smoothie when i’ve split the bowl and gotten 2 smaller ones for only one extra dollar. There were 2 people working, one guy and one girl. I decided to ask the girl if we could have more açaí or something because she was the one who made our smoothie, and she just cluelessly looked over at the guy. I repeated the question to him and his answer was “no, those meet our standards.” i showed him how much more my friends who got hers made separate got and he just said that sometimes they have a little extra and hook the lucky customers up. It’s been like 2 weeks and I still get mad thinking about the experience. It was ridiculous and the first bad experience i’ve ever had at a Nektar. If you have a choice, go to a different location. And if that really is Nektar’s standard, go to a different place altogether.
Response from the owner · April 10, 2022
Jessica, thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to [email protected] so we can rectify this issue.
I like the taste of the popeyes acai smoothie and the beet juice. My husband and I both love it.
Esoteric QualityGoogle
I love the quality of the smoothies. I got the mango one, and it was super bomb and filling. My only complaint is the inability to use Apple Pay at this location. There is no excuse for businesses to not accept Apple Pay, and especially Tempe Marketplace. Fix that, and I'll rate you 5 stars.
Response from the owner · December 13, 2021
Hi Esoteric, thank for you for taking the time to give us a review! Please feel free reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to hear from you and appreciate your support! :)
I ordered an elder berry smoothie and whatever juice they put in it taste like water. Which sucks cause I always get this smoothie. I wish I tried it while I was at the store, instead of at home. I even tried calling to get it fixed but no one answered.
Arezoo SGoogle
The elderberry smoothie was flavorless. It was like you are drinking milk instead of berry smoothie.
Response from the owner · November 19, 2021
We wish that we could have fixed your order for you, Arezoo and are so sorry for the inconvenience here. We hope we can redeem ourselves on your next visit!
I ordered online and when I went to pick up my order. They were behind on it by 25mins. I could not stay to get my smoothie because I had to return to work so I told them that. Then the manager called my hours later saying they can refund me my money paid. Which is the correct thing to do but the customer service sucked. I wasted my time and gas for a drink I did not receive and no compensation was given for their lack of service. Disappointed
Response from the owner · June 9, 2021
Adam and Danitra, we're very sorry to hear about the lack of service you experienced. Feedback like yours is what drives us to improve and if you're open to it, we'd like to look into the issues you're experiencing. Please reach us directly at [email protected] and our team will be happy to assist and help resolve these issues.
Horrible service. None of the employees were aware of the BOGO 16oz smoothie event going on during World of Chalk 5/7–5/9. I even showed the Tempe marketplace website and the cashier still didn’t know how to process it. There was a line so another associate came over, orange hair and tattoos and he said all coupons are on the app. So while I’m trying to download the app, the cashier suggested I try outside to speed it up. Still to no avail. I came back in and said it wouldn’t download so I’ll be back. The THREE associates stared and said nothing. Will not be coming back to this location.
Response from the owner · May 27, 2021
We are so sorry to hear about this experience and hope that we can assist you further! Can you kindly reach out to our Customer Support team at [email protected]? We hope to hear from you soon!