The rating and counts above are store-wide. 121 written reviews mention Açaí Bowls, newest first.
John Z.
I love nekter and frequent several locations at least once a week. I try to always order my nekter ahead of time, through the app, so I don't have to wait. As the wait to order and prepare is outrageous, the only thing I hate about Nekter. This specific time and location I did pre-order and still waited over 10 minutes to get my bowl. I don't think I will be going back to this location, unless I am desperate. Please improve this location's poor service, poorly trained and very unfriendly employees, as I love nekter.
Heather B.
The fruit on top of my Acai bowl was scarce. I had 3 slices of strawberry and 5 slices of bananas that were inedible because they were not ripe yet. The texture of the bowl was also off, kind of crunchy. I think it is from the unripe bananas. Very unfortunate.
Alejandra R.
I ordered through the app to have delivery. I wish I would have known it was through DoorDash. My order took over an hour and fourty five minutes ago. The delivery guy got lost to our place. Still waiting for our açaí bowls and juice.
Lisa H.
A friend of mine took me for an acai bowl once and i loved it. Now i go almost everyday for a juice and a ginger shot. I love necter!
Ramon R.
Ordered a bowl online and it wasn’t ready when I got there. I received a bowl quickly but it was a completely different bowl than what I ordered so I was pretty bummed out.
Francisco S.
Excellent service and bowls!!
Bri J.
The customer service here is always outstanding and I look forward to returning whenever I can. The manager and employees are always friendly and the fruit bowls are delicious!
Matt KGoogle
This place is delicious... I will go back for the bowls any day... However I am sick of the 30 minutes wait for a smoothie. A bowl can take a couple minutes longer, I get it... but even then. Walk-ins should take more of a priority than call in if that is what is causing the wait.
I see a place that is basically empty and I go in expecting to be out in 5 minutes... 20 minutes later I am just getting my bowl. I am not naming anyone because I don't think it's the workers... because it is every time. If I find somewhere that is just as good but faster I am switching it up.
That beat juice you have is the best though.
Response from the owner · September 19, 2018
Matthew thank you for your review. We sincerely apologize for the longer than anticipated wait! We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
My wife was given a solid frozen bowl. A bowl she didn't even order. We had used the app for an online order pickup.
L JGoogle
Terrible service let me explain, i come in the workers are in the back which i mean it happens if its a slow night no biggie than i proceed to order my popeye Acai smoothie.. the tall guy starts making it he notices there is no more cashew milk left he goes to the faucet and pours water and combines it with the cashew water??? I asked hey man why did you do that? In the past they have never done that. He responds he put water to have mote cashew milk. I was upset to the fact that the water was not filtered!!!! I got my money back but if they do that in front of their customers i could only imagine whay they do in the back. Next is submitting a BBB complaint.
Response from the owner · September 12, 2018
LJ thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!