I love app! It makes it so easy to order and pickup. Amazing bowls
Peter A.
Been here several times and don’t get receipt or asked for my rewards account to earn points
Myranda R.
You didn’t have the products I pre-ordered, which was okay. But then the girl at the counter just walked off. Super awkward .
Ivan S.
All is good
I AgGoogle
Ordered a peanut butter bowl it was very good but it was only half way full normally when I have gotten it in the past it’s filled to the top not today little disappointing
Response from the owner · July 10, 2022
Thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!
First time using delivery service. Worked very well.
Erin C.
The last two times I have order the Acai Banana Bowl some of the fruit has not been fresh. This time the banana is past it's prime and very mushy, and the last time the blueberries were old and mushy. Ruined the entire bowl for me.
It will be awhile before I give you another order, and I have been ordering once or twice a week, and buying of my whole office. But if it's not good...it's not good.
Theresa M.
I love the ever-helpful staff at the T&C location
Kirsten W.
Nekter is always great at quick and healthy options!
Bogi LateinerGoogle
First off, the location shows up as having a drive through, which is why I went there. They don’t. But more importantly customer service was pretty much non existent. Woman at the counter was totally disinterested and barely smiled. It was my first time to a Nektar, and she seemed annoyed that I had questions and didn’t know things about the menu. And the blender was so loud I couldn’t really hear her. I’m pretty sure they mixed up an order between the woman in line ahead of me and my friends order. She had to ask if her was correct, and without looking they said yes. Then when my friend got hers, it didn’t look like it was one she ordered. But again without looking they said yes it was. I asked and verified that they had not put cashew milk in mine since I have a really bad allergy. (I’d specified that when I ordered) The guy making them, again not even turning around to look at me, said yes and that he even changed gloves. That part was appreciated, but it would have been nice to have even a semblance of customer service when he told me that, maybe even eye contact, or simply looking at me. Is that too much to ask?
Lastly the bowls were both missing the agave that was supposed to be on top, they were barely frozen and were already melting when they were handed to us, and they had maybe 5 blueberries. Disappointing all around, and I have no intentions of going back.
Customer service is everything to me. I’ll forgive a less than stellar food item. But when there’s no customer service, no friendliness AND less than stellar product, then what is the redeeming value?
Response from the owner · July 3, 2022
Oh no! This isn't the kind of experience we want to hear from our guests! Can you please email us at [email protected] when you get a moment? We'd like to find out more and would greatly appreciate your help learning more and assist you in rectifying this matter.
Easy online ordering & super fast service! Thanks for a great smoothie bowl!
Dawn GeoffroyGoogle
Traveling through & happy to find a healthy option! We got 2 smoothies: Protein Power & Berry Banana Burst, both delicious! I got a smoothie bowl: PB Health Nut - simply delicious!! Easy online ordering & fast service - thanks!
Response from the owner · June 26, 2022
Hi Dawn thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon! Thanks for 5-stars!!!
I've been craving my Recovery beet juice since I got Covid. Ordering online is a breeze, and staff was busy but super friendly when I zoomed inside to pickup my juice. I really needed the extra love and smiles I received at Nektar. Thank you!