I wanted to try this place out but when I got there at 6:50 they said they already cleaned everything so they were closed. Idk I don’t think you should close more than 15 minutes early on a Tuesday but that’s just my opinion. I also saw two more people try and go in after me. The inconvenience makes me not even want to try coming back.
Response from the owner · April 11, 2022
Rachel,
I sorry for the bad experience you had on your last visit. Staffing has been difficult during these troubled times, but I think we have that problem solved now. Please give us another try and let us know how it goes. Ask Becky or Frank for a free Ginger or Turmeric shot for your troubles. Hope to see you back real soon!!
My order was incorrect, placed via your App. I was supposed to have added protein and coconut flakes on top, but it was a duplicate of the other order with extra granola, no agave on top. So we weren’t sure which açaí banana very bowl had the added vanilla whey protein. My daughter kicked up the order for me so she was unaware that I had ordered something different.
Additionally, the amount of ingredients appears to be getting smaller in size.
Lauren P.
They were in the back do I waited a minute but that’s ok
Lesli C.
I paid for extra granola but didn’t get it. Everything else was perfect.
Peter K.
The service was good, but the last two times I got drinks, they did not taste right, they did not taste good. One time I ordered the PB Mocha and it was almost undrinkable. I do not know if the girl messed up the recipe but I am guessing she did. The sad thing is, she was the only one working. That does not even seem safe to have only 1 person opening and working the shop.
The other time I went I ordered the Health Nut because they were out of coffee for the PB Mocha. The Health Nut was ok, but was not mixed well and the consistency was pretty runny. The kids working provided good customer service, but the drinks they made were not worth the expensive prices you guys charge. And the reason I gave you an 8 on recommending to a friend, my friends can't afford your prices. Thanks!
Mike V.
Amazing experience! Friendly customer service, and my smoothie was delicious!
Elli K.
This Nekter had a nice big scoop of almond butter on top that I ordered. I appreciate the generous serving. Makes it so yummy
karen G.
I’ve ordered twice so far. Both times they put agave nectar inside smoothie although I asked not to. I’m not sure if they didn’t see it in app or what happened! When I look at the order it clearly says no agave.
Glenda M.
They did not receive my order or pull from the system to prepare. You can definitely tell it was rushed because the smoothie was smooth and the celery juice didn’t have any lemons in it.
Thomas R.
My smoothie was delicious. The only reason I didn’t give high customer service was because I had very little interaction with an employee.
Kim T.
I ordered on my app and it was ready when I got there. Always good and always friendly.
kennedy N.
Love the staff!
Steve B.
The food is always amazing. The associates aren't rude but they aren't friendly either. I expect a tiny bit more at this price point.
Anna R.
I ordered online. Walked in the store and waited a few minutes to be acknowledged. I was the only customer. Girl finally came out to put an order away into the cooler and I said I had a mobile order, under <my name>. I guess she wasn’t ready to help me bc she gave me a stink eye and found my order in the cooler and handed to me without saying a word. Customer service is dead. She’s a new face to me.
Btw I have been sick all day since this smoothie. I don’t blame her but sharing in case others are reporting a bad reaction too.