The rating and counts above are store-wide. 123 written reviews mention Smoothies, newest first.
Andrea A.
Positive, smoothie can be a little less runny
Kelly S.
Well the smoothies are great, service ok
Ava E.
Everything was great except I ordered the Almond Butter Smoothie and the almond pieces were hard in it. So the smoothie was gritty. This has occurred multiple times at this particular location so often I avoid purchasing the almond butter smoothie at that particular Nektar location, but decided to give it a try that day and it happened again. Speed and customer service and everything else was great! Thank you!
Jodie GruensternGoogle
Great product! Great service! I love the cold brew smoothie!
Response from the owner · October 19, 2024
We're thrilled to hear that you're enjoying our cold brew smoothie and the service we provide. We LOVE our regulars and appreciate your business. The positive feedback is greatly appreciated. Thank you for your support!
I showed up 10 min early and my smoothie was ready!!
Gail S.
My smoothies were missing the turmeric, therefore i didn’t experience what i had hoped.
michele B.
I do love your protein smoothies they are just so very expensive. Sometimes convenience is what it is but a medium protein smoothie being over $12 makes me think I likely won't buy again or at least definitley not frequently.
Wayne TesfaiGoogle
We just moved back to AZ so my prior experiences at Nexter had always been pleasant.
Today; I order my son a small smoothie that was not even filled to the top.
I ordered myself a regular size strawberry banana smoothie (protein style) and they didn’t even have the decency to mix the contents all together. There was a darker substance just sitting at the bottom of the cup and I had to stir it with a spoon myself just to mix my drink properly. In front of them mind you and no one offered to mend. The drink its self was watered down and had no taste. I will definitely NOT be returning to this location and if my 3 year wasn’t so excited about having a smoothie I would have returned the entire order.
Response from the owner · September 10, 2024
Hi Wayne. The smoothie you order comes with strawberry jam in the bottom of the cup. This is on purpose. No one would offer to blend it unless you had asked. I am sorry you were not happy with this. We will make sure Nekter Corporate sees your feedback. Rest assured there is never ice or water added to any of our items. If you would like them sweeter please just ask and they can do that too. Have a great day.
I used the app, and had some trouble with my first time use.
I only downloaded the app because it offered a free drink with download. The only "free drink" I saw available to me was one after I gain points. ...
That is fine, but I am a little annoyed. Perhaps I simply did not look in the correct spot.
There was not a place to select that I did not want dates.
I am glad there was a place where I could say I did not want agave.
Even a little comment box... but I can understand reasoning for not having one.
Perhaps I needed to make a custom smoothie to not get dates? But I did not see that as an option either?
First time user. Second time customer. Likely will return.
Hannah RGoogle
Not an impressive experience. Offered to substitute an ingredient that I was allergic too and then said they would have to charge me extra for it. While they knew it was company policy to charge they weren't sure why. Since I wouldn't pay extra for this illogical refusal they used extra ice which made my smoothie very watery. I will not be back.
Response from the owner · August 10, 2024
Hi Hannah. Thank you for the feedback. Unfortunately there are items that cost more that we can not substitute at no cost. However there are other fruits that do not cost to substitute. I am sorry none of these worked for your drink. You did not mention in this review what it was u were trying to do exactly so if you would like further explanations of our policies please email the store at [email protected].
Thank you
Very good! Smoothie was excellent , service was great!
Cristina L.Google
I used to be surprised that the reviews were so low in stars, but now I get it. This store REFUSED to take my order over the phone like they have 1000 times before because of a new policy. AND she was RUDE about it. Not giving you my business anymore after being a loyal customer for years. LEARN CUSTOMER SERVICE - your response says it all “AGGRESSIVELY” yes your employee was aggressive and I WAS DRIVING so I couldn’t pull over to use the APP!!!! I instead went elsewhere and got a BETTER SMOOTHIE that didn’t make me late for work because I was ABLE TO CALL IN MY ORDER WHILE DRIVING TO WORK. I will continue to be THEIR CUSTOMER and NO LONGER YOURS. No wonder you have 3.5 stars!!!
Response from the owner · June 1, 2024
Hi Cristina- yes we stopped taking phone orders because Nekter is aggressively trying to get its customers to use the app. Also because we had quite a few customers place an order over the phone and never come in to pay for those item. We are sorry this new policy upset you so much. I will talk to the staff personally and make sure they are explaining this in a more friendly manner.
The protein smoothies are so bad do not recommend I understand there supposed to be protein but there’s no flavor I would get the açaí bowls my friend asked for no blueberries they still gave her some.
Response from the owner · April 7, 2024
Hi Ryan. So sorry Nekter wasn't to your liking. We service 100-200 of those smoothies daily and most LOVE them. If you are used to something sweeter you can always request them sweeter. Keep in mind they are all fruit, no yogurts/mixes. Hope to see you again soon.