Guest reviews

Fresh Juice reviews · Nekter Juice Bar - Mesa

3440 East Baseline Road, Mesa, AZ

4.6

1,848 guest ratings·1,382 written reviews

The rating and counts above are store-wide. 91 written reviews mention Fresh Juice, newest first.

Jennifer C.
My I order a recovery juice and a protein bowl for delivery and only received the bowl
Shane L.
Server was really nice and polite and my Juice was ready when I got there.
Matt H.
I usually stop by with my 6 year old daughter and we love all the juices and friendly service! Keep up the great work!❤️
Riz B.
I feel like both the juices I ordered ended up tasting the same even though I ordered one slightly different. They both had ice in them and I was not impressed. Unfortunately we do not plan on going back.
Ryan H.
Juice was great and ready for pickup.
Natalie S.
I was a little disappointed when i ordered two smothies and a juice, thinking i was going to get the small free smothie for father’s day as you advertised, instead i was charged full price. Tried to call the store to find out and there was no asnwer.
neicy P.
I loved it, only thing I would say is if there is a way to let the customer know the order is ready before the pick up time to implement this so that way if we are outside we don’t wait for the time it says and let it “juice down” it will give us the option to be able to get it a bit earlier rather than just waiting when it’s already done. Otherwise as always it is great (:
Lisa H.
Well these people need to be at the front of the counter instead of in the back gossiping. There's no one in the store anymore, poor owner of that place with those employees. I already know these juices from another store. I will never go back to that location again.
Chalet ByersGoogle
The staff is always friendly and kind and they always provide prompt service! Delicious juice and fresh, store is very clean. I stop a couple of times a week!
Response from the owner · October 6, 2021
Hi Chalet! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit!
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Jennifer H.
Machines are down and unable to order a juice cleanse. Your app won’t allow it so was told it wasn’t possible. Also, have different amounts on gift cards and can’t use them. Your app team needs to get it together to improve the shopper experience.
val W.
I feel my juice was missing some ginger athough i asked for extra. The Shea location in Scottsdale nailed the juice on my 1/12 order
Rebecca K.
Love the juice, don’t love the price😉
Ian BennettGoogle
Called in an order because we were rushed on time. Got here and the 3 people that were in line got their juice before I did and had to wait an additional 20 minutes after that for my order to be done…. Very upset, won’t be coming back again to this company
Response from the owner · November 28, 2021
Oh no! This isn't the kind of experience we want to hear from our guests! Can you please email us at [email protected] when you get a moment? We'd like to find out more and would greatly appreciate your help learning more!
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Melody R.
I didn’t like that my juices weren’t not refrigerated and I was 30 minutes late.
Francisco FERNANDEZGoogle
We just ordered online. It should never be a consumers job to do a company’s job. If you hired or are contracting another business to affiliate/work with you on an order that is not the consumers job to fix it. I just $6.75 on a green juice and they told me to track down the 3rd party delivery. Be aware when you go online to place your order. You may not be getting it anytime soon. If you are ordering from work it’s because you don’t have time to pick it up much less track it down. I’ve already had to run outside and look for the 3rd part delivery to look for my juice and now call Nekter to make sure they are doing their job. That’s babysitting too many people already. Also, if you have had this problem before then that means it’s time to fix it or not offer it. Nekter said over the phone that it wasn’t on them and they didn’t confirm the items/order. But here are both receipts screenshotted. Conflicting information. When I ran after the delivery they said it was never given to them. My question is who is working at Nekter that handed it TO THEM? That is the person that should have double checked the order.
Response from the owner · June 21, 2021
Hi Francisco, We truly apologize for the overall experience you had with us and appreciate your feedback. Please know that this was sent over to Management to further look into as well. We truly appreciate you bringing this to our attention so that we can see where we can improve. We hope we can redeem ourselves on a future visit with us!
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