First time here at this location , walk in experience, very dark and dingy. I ordered an açai bowl and once I received my bowl the girl at the register wet straight to the back to hang out with the young lady that made the açai bowl who brought it to me and did not even say a word. They didn’t even wait to see if I had a question. I asked her question and she was hesitant to come back to the front. She shouted out to me from the back, I ordered scoop of peanut butter and the peanut butter drizzle with my bowl, I checked to make sure it was like i ordered and they forgot the scoop of peanut butter. She was hanging out with the girl that made the açai bowl, I had to shout out that they forgot to add my peanut butter because she was nowhere in sight. She brought me the side of peanut butter dropped it on the counter, I said thank you and she just walked away and I said thank you again she said have a nice day.. rude much?!!
Part 2 of my experience, had to return my açai bowl, because it was flavorless an extremely watery. I order from the Chandler location and their açai bowls are delicious. I will not be returning to this location.
Response from the owner · July 22, 2023
Amalia, we want apologize for any misunderstanding. This is absolutely not the experience most of our customers are accustomed to. We want to make sure this does not happen again, so please email us directly at [email protected]. We look forward to connecting and turning this into a much more satisfactory experience for you.
I love coming to Nektar! There drinks are so fresh and healthy! They are great for a hot summer day or as a post workout snack! There prices are a little high in my opinion. But there drinks and smoothies and bowls are really good! Definitely recommend stopping by.
Response from the owner · July 22, 2023
Thanks for taking the time to share your review Jaycee. We appreciate the 5-stars!
I don't like this store(mesa)!
because potion was too small than other store and ice too much in my smoothie and bowl.
It's like a slushy for kids.
I don't want to waste my money!!!
Lisa R.
Paid 12 dollars for a bowl and was only 3/4 full and 2 times before we were not happy with the bowls we got, hope this improves .
Will check my bowl before leaving