This place doesn’t pay attention to online orders. I have ordered a few times from this location and it doesn’t seem to be correct each time.
Today: The dates are supposed to be blended into the açaí but it had whole pieces in it. I asked for no agave and granola on the side with whey protein and cacao nibs, everything was ignored. I had to pay extra for two of those things. I was in hurry so I couldn’t stay to have it remade.
I love Nekter juice and visit this location about 3x per week after my kids finish their Kung fu.
Amir AlayoubiGoogle
Employees were snacking on fruit in the back. I’m writing this as I wait 20 min for my Açaí bowl. Customers before me haven’t even been served yet. What a waste of labor. You can use the exact time of this review to figure own who was working.
Response from the owner · August 27, 2019
Oh no! This is not the kind of experience we want to hear from our guests! Please email us at [email protected] so we can learn more about this visit and make this right!
Ordered a drink over the phone, when I got there to pick it up they hadn't made it, paid $6 and some change, the drink had all ice no flavor just watered down, what a waste of money ☹
we tried 5 kind smoothie juice it was yummy except green one lol it was too much celery taste many ppl bought it tho But stuff is nice and place is clean anyway little expensive
On Friday, January 11, I went to this location specifically because it opens early. Doors says opens at 6:30. I pulled up at 8:30 and it was not open yet! I wonder how much business you lost that morning…
Told them I was a veteran to see if they had any deals today for veterans day. Although they acknowledged my service, the customer service after was complete garbage. I've been here a few times and every time the service is inconsistent. Workers usually standing around and the orders take forever to come out. But today they completely forgot my order. I watched a whole family get served before me when they came at least 5 mins after me putting in my order. When I asked about it they said my "order got lost in the back". Like how? There was only 4 customers in store and 5 people on shift. I got my money back. Although they offered to give me my order for free, I saw that no one was working on it still. Loss of time. Don't go here unless you want to wait about 20 mins for an acai bowl.
Response from the owner · November 28, 2018
Briana Oh, no! This kind of experience isn't up to our standards! Can you please kindly email [email protected] when you get a moment? We'd like to find out more and would appreciate it!