On time online pickup. However the smoothie was barely blended. I had so many chunks of frozen fruit, it was difficult to drink.
Rebekah L.
paid for extra chia pudding for both bowls and rec'd ZERO... tried to call and no answer
Lydia A.
I was disappointed that I couldn’t get my rewards of extra protein or the ginger shot to work in the app when I ordered
Steve F.
Delicious Protein Power and friendly service.
Elia A.
You guys are the best- came in Sunday and the girl making my drinks was moving like the flash himself. Always delicious and healthy. I always get the pb health nut and it's ALWAYS on point 10/10 EASY
Tia W.
This store had one of the best atmospheres of all the Nekters I’ve been to. The team member manning the store was pleasant and greeted me with an enthusiastic smile. Even though I had order on the app the 60 second experience gets a 10/10 from me. Thank you.
Louie M.
Always a great atmosphere when I go in, staff is always friendly and welcoming!!
Joe QiaoGoogle
Place is clean and pretty, food is good and delicious. Staff is friendly, however they made the wrong acid bowl for me. It’s okay but you can’t use any tap pay or Apple Pay here.
地方很精致，食物不错，但是不支持移动支付 员工很友好但是有点粗心。
Response from the owner · April 22, 2022
So wonderful, Sanwan! Thank you for the kind words! We greatly appreciate it! We are working on the apple pay!
The customer service is not good, when they are busy they don’t even acknowledge the people waiting in line. They just keep working until you say something to them then they want to tell you to give them one moment. The owner of the store needs to teach them the BASICS of customer service.
Response from the owner · April 22, 2022
Thank you for your review. We sincerely apologize for the longer than anticipated wait, along with the customer service! We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
Even though ordered online
I have to wait extra 20 mins for my order
Plus I had to remind the restaurant of my order otherwise I would not have gotten it
ruben S.
Order was ready! Thank you.
K LGoogle
I’ve been going here for years I love their smoothies so much but it’s not even worth it anymore with how rude their employees are for no reason.. Horrible customer service almost every time I’ve been that’s why I usually order online. The Ray location specifically.
They messed up my order today, went back in to get it fixed and it was packed so I decided to drive to the one at chandler mall to try there. The one by chandler mall is way better, they fixed the issue right away and were so kind to me! Much better experience and customer service I will be coming to this one from now on
Response from the owner · April 22, 2022
K, we're so sorry for the inconvenience here and will speak to upper management about this! Please never hesitate to let us know if you are not 100% in love with your order so we can fix it on the spot. Hope to see you soon!