I almost always order on the app. My order is always ready when I get there.
Nakisha G.
Your employees always greet me with a smile. And for some reason the PB Health Nut smoothie that I always order tastes better from your store than the store on Scottsdale Rd :-)
Randy B.
Ordered through the mobile app. Drink was ready when I arrived. Staff was friendly
Megan B.
Great!
PBGoogle
This is my least favorite Nekter! I never receive good customer service when I come here, I just get looked at like an alien.
Response from the owner · November 3, 2023
Dear P B,
Thank you for taking the time to share your feedback. We are disheartened to hear that your past experiences at our Tatum Point location have not lived up to the warm and welcoming atmosphere we strive to provide. The feeling of not receiving good customer service is certainly not what we want any of our customers to have, and being made to feel unwelcome is unacceptable.
Please accept our sincere apologies. We have taken your comments seriously and have addressed this issue with our team to ensure that everyone who walks through our doors is greeted with a friendly and respectful demeanor.
We value your patronage and would like to regain your confidence. We invite you to speak with the manager on your next visit so we can ensure your experience is nothing but positive.
Thank you again for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Warm regards,
The Customer Care Team at Nekter Juice Bar Tatum Point
We ordered the açaí banana berry bowl, peanut butter bowl, and immunity bowl. We all loved them. They don’t skimp out on ingredients like some places do. We ordered for pickup, and they were ready within the estimated timeframe. Love the aesthetic as well.