Very friendly staff. Clean and well made smoothies
Marie A.
Everyone was nice. Just picked up a smoothie
Chante C.
Friendly, fast service. Love the shot's.
Ross BehrmanGoogle
Can y’all please follow the recipes. I am so tired of ordering the same thing and having it different everytime. Today was the worst. The bowl was all watery with no flavor and just pathetic. I literally had to throw it away. Always an adventure at this location…
Response from the owner · November 3, 2023
Dear Ross Behrman,
Firstly, I want to extend our sincerest apologies for the inconsistency you’ve experienced at our Tatum Point location. We completely understand your frustration at not receiving the same quality product with each visit, as consistency is a key component of our customer service commitment.
We're disheartened to hear that your bowl was not up to our standards, being watery and lacking in flavor. This is certainly not the experience we aim to provide. Your feedback is critical in helping us improve and maintain the quality of our offerings.
I assure you, we have revisited our training procedures to reinforce the importance of following recipes precisely to ensure every item we serve is delicious and consistent.
We’d be grateful for the opportunity to make this right for you. If you’re willing to give us another chance, please visit us again and speak with the manager. We would like to offer you a complimentary bowl, made to perfection, on your next visit.
Thank you for your honesty and for giving us the chance to improve. We hope to turn your next visit into a positive adventure.
Warm regards,
The Customer Care Team at Nekter Juice Bar Tatum Point