Smoothie reviews · Nekter Juice Bar - Avondale

DO NOT GO HERE. GO TO TROPICAL OR ROBEKS. Would give zero starts if I could. Went in for smoothies on 4/24 at 5pm on the way to work. I have been a customer since they opened and normally loved coming here with my family. However, that day my Smoothies were made wrong but I did not have time to call as I mentioned I was on my way to work. I called the very next morning and spoke with a very RUDE shift lead who claimed that they never had a manager or owner in store and there was nothing she could do for me. I called back once again and left my number, asking her to please give it to the manager to leave me a call. It took 4 days for the manager to reach me (after I contacted them once AGAIN). The manager was extremely rude and unprofessional and was speaking over me the whole time. I tried explaining to her that we normally love their products however that one specific day was not worth $20 for TWO SMOOTHIES. She claimed my statements were false (girl, I have receipts and time stamps so try me) and told me to see it from her “business perspective”. All that was asked of her was either a refund or two new smoothies. Seems simple right? Apparently not. It gets to a point where it’s not even about the money anymore but the lack of customer service, lack of respect, and lack of expectations for the products you charge an insane amount for. Be better.

Good place for healthy drinks except that most of the workers here seem to not have good costumer service skills, either inpatient or drinks aren’t made well. Also why on God’s green earth would you close so early!? I’ve gone numerous times after the gym downy the St, to only find this place close,so disappointing . I think I’ll stick to my usual smoothie place,Robecks for now until things change here for the better of a public in need of more healthy eats/drinks.

Nice little place. Pb cup smoothie is delicious. Staff friendly n its clean.

I am so sad about this review, but feel like i have to say something. We place an order every week at the Nekter Bar in Avondale. They claim to work with food sensitivities. When we placed our weekly order this morning, I called to confirm they understood that i could not have blueberries in my smoothie. The manager confirmed the order and that it was easy to omit the blueberries. Well it came with blueberries. My coworker took the smoothie back for me and asked to have it remade properly.. the manager was so rude and disrespectful. And wanted to argue with her that she was wrong and the order was her fault! There was no customer service.. no helping the customer.. and it was just omitting blueberries.. I will not return to the Avondale Nekter Bar after the way the manager treated my coworker for going and getting me a replacement smoothie!

This is the best smoothie/juice bar I’ve been to. It’s very difficult to find places to accommodate my severe nut allergy, but they took it very seriously and made an amazing elderberry smoothie. The staff are friendly/make great conversation plus the store is very clean. I felt welcome and I’ll be going back here often :)

Great smoothies and juice drinks!! I have been a weekly visitor since the store opened.