Açaí bowl reviews · Nekter Juice Bar - Fresno

The only employee there was no where to be found when I walked in. I stood there for over 10 minutes, called multiple times standing by the phone, yelled for someone, no one came. When she finally emerged from the back, all she said was “I’m on my break” By that time is been there 15 minutes. The bowl tasted good though 🤷🏻‍♀️

Best bowls. Always consistent, wish there was a location in Clovis.

They didn’t add the chia to my bowl .

1st time trying and I will definitely go back. Bowl was delicious and fresh.

First time customer and ordered an acai bowl.. definitely is NOT an acai bowl. Not a traditional pure acai bowl at least. There was more juice, bananas and berries in mix than acai. It was so watery. Would be a good smoothie but anyone looking for an acai bowl should look up LovingSeed.

Açaí bowls are always the best! But this is the second time visiting where I had to wait nearly 30 minutes for my bowl :(

The couple times I’ve been in the employees were not very welcoming and bowls were pretty sad looking

I ordered ahead online and when I got there the gal was super friendly and helpful. She even made my bowl extra thick. My one note is that when she read back the order and when I tasted it, it neither mentioned nor tasted like the protein boost I added. This has happened before, where extras I have paid for were not given and that in the moment bummed me out so I wanted to let you know that can be an issue and has made me less confident about wanting to return. Otherwise, things have been good and I see an improvement in customer service.

Both workers ignored me for a few minutes when i walked in (I had a pick up order). When I was finally helped, I felt the worker was doing whatever they could to get rid of me. After handing me my bowl, I asked for a bag because they usually put it in one and they didn’t this time. She ignored me and walked away, dealt with another customer and then asked me “what do you need”. It felt rude, but I patiently told her I needed a bag again. She only partially opened it and left it on the counter. I was very disappointed with the customer service I received, especially as a regular.

Guy who was closing was very rude. He ignored me and seemed like he didn’t want to take my order. When he finally did I ordered an açaí bowl and he gave me attitude and got my order wrong by giving me the wrong flavor without the toppings I had asked for.

80% of the time they don’t put the vanilla chia in the bowl & don’t tell you they’re out SO THEY CAN OFFER YOU A SUBSTITUTION or a discount! It’s happened to me on 4 occasions now & when I ask, they scramble to get the bucket of cia that’s still more liquid than thick. Idk, kinda sucks because I’d still order the item with a discount & feel okay that I didn’t get “gypped” since I’m not paying for something I didn’t receive. Pretty annoying

Order was made incorrectly. Missing items that were supposed to be in the bowl

Gal said hello when I walked in, she was in the middle of making a bowl so I went to use the restroom then came back to wait for my online order. She looked for it, apologized for the wait which was not too long and was very nice and the order was correct. I will be back.

Again the quality of the bowls is garbage.

I’m glad I’m not allergic to anything on your menu, because more often than not when I make a request to remove a topping, the request is ignored. I really dislike cacao nibs and as usual I asked for them to be removed today and they were still on my smoothie bowl. I’m pretty convinced that the majority of the employees don’t read the special requests on mobile orders.