Nekter Juice Bar - Billings

Friendly staff.

I placed an order on the app on 9/16 and was given an order confirmation and a time! When I went to pick up my order, the establishment was closed! When I looked at my bank account it showed that the money for my order had been pulled out, even though I didn’t receive my order! I went in on Sunday 9/18 and 9/19, both of those times they were also closed. I’m very unhappy with how unprofessional this place is.

Update your hours if you're not gonna be open when you say you are

I placed an order on the app and was given an order confirmation and a time! When I went to pick up my order, the establishment was closed! When I looked at my bank account it showed that the money for my order had been pulled out!! Even tho I didn’t receive my order! I’m very unhappy with how unprofessional this place is. I didn’t even receive a call or email to apologize, the least they could have done is given me a complementary drink or something.

Service was awesome

First time in and absolutely no greeting, no acknowledgement and the gal was standing in front watching us decide on what we wanted! When we finally walked up there was no emotion on her face, no happy welcome, NOTHING! We asked a couple questions about the items we were interested in and she seemed to not know anything about anything! The place seemed clean until we walked to a table, it was sticky with crumbs, the other table had some goop on in which was weird to me because the gals were doing nothing but standing doing nothing! Clearly her cellphone was more important than us and the customer that was waiting for her to look up! We’ll not be returning here! CUSTOMER SERVICE AND POSITIVE ENERGY LACKING - not a good look for this kind of place!

I never got my stuff because you guys allowed me to order when you were closed. Redicukus!

You guys let me order before you opened and charged me for things I couldn't pick up. Fix your hours c online so this can't happen again

I have ordered online several times. My order is always ready on time and delicious. I get service with a smile when I pick it up!

Staff is very friendly- and I love the drinks!

I ordered a banana berry bowl with almond butter on the inside and coconut flakes on top. When I picked up my order there were no coconut flakes on top so the girl double checked my order and then said she put them inside with the almond butter, I told her that was ok! When I got home, there were no coconut flakes or almond butter in my bowl.

I really enjoy the quality of the smoothies when I get to come in. However, I have attempted to order online or come into the store at least 4 or 5 times and it has not been open during its posted hours. Unfortunately won't be coming back.

Friendly customer service. Great food. Highly recommend. I love Nekter!

I’ve ordered things here before and been very happy in the past. On this particular visit I pre-ordered a large celery juice without the apple and lemon. When I arrive to pick it up it was actually a light brown color. I’ve been juicing celery for seven years and never seen that color before. I left feeling like it had possibly been juiced earlier/yesterday and maybe oxidized? I’m really not sure but it was completely unappealing and didn’t look refreshing at all. I’m not sure that I would be comfortable pre-ordering straight celery juice again without watching to see what was happening. Maybe the juicer was dirty? I actually took a couple photos and thought about contacting the shop. The people have always been nice and up until this point the quality had always been good.

Love this place! Everything is fresh and delicious! Would go every day if I could!!!