I go to nektar occasionally off and on, but this time it was half full just didnt taste the same
Claire R.
It was great the only thing is my bowel seem to be small. The portion seem smaller than it should be.
Violet L.
Reason why answer 1 is a 0.
Is due to a poor customer service, if you know that I have a mobile order and the item that I want is not available we’ll let me know when I first walk in and know what I’m picking up. Don’t get mad when my fiancée ask for an item that we are missing and all he gets told is : ‘well we don’t have it’ offer another item the same price not give an attitude. You yourself applied for this job it’s not our fault if you guys are having a bad day or what! You need to fix that attitude. Better believe if we had gotten your name I would have just blast on here. But just know we will remember that face. Have a good day Nekter!
Sorour BGoogle
Shakes and drinks are very delicious
Response from the owner · April 24, 2023
We're thrilled to hear that you enjoyed our shakes and drinks! Our team works hard to create delicious and satisfying beverages for our customers. Thank you for your positive feedback and support!
i always order ahead of time. upon arrival i’m usually greeted/attended to in less than 1 minute with no emotion, but no rudeness. they ask my name, confirm my order and ask if i’d like a bag. then the same no emotion/rudeness when i’m greeted to have a nice day. i have no complaints about this location.
Maggie G.
It was polite, staff was friendly, and service was pretty fast.
Heather F.
Fresh and delicious just as I expected.
spencer L.
Great job got in and out with any wait time. Makes it easy to order and pick up
Michael B.
They are wonderful should be a bit more personal able
Jason H.
Good
Sophie M.
It’s it is healthy and very easy to pick up
Nicole LeannGoogle
I think you’re cheating people out of their money. I always get the smoothie bowls and they have ALWAYS been filled to the top (as they should when you spend $13/$14 for it). Today when I received my DoorDash order my bowl was half full. I was confused as to why it wasn’t filled to the top so I went to nektar. When I got there and showed the employee she explained that that is the way they fill them (they fill them to the bottom of the N on the container) I explained that I was just confused and concerned because my bowl never looked like that. One of the other employees proceeded to show me a paper with pictures and instructions on it for the employees on how to make a smoothie bowl and it does show that the bowl is filled barley half way.
My issue is with the company as a whole. Containers should ALWAYS be filled all the way to the top. Customers shouldn’t have to feel like they are being cheated out of their money because a company wants to be greedy. I won’t spend my money here anymore, I do not feel like the portion size is worth the money. This location needs to make sure that the employees are all on the SAME page as to how the container should be filled. Please do better.
Pic 1
How the bowls look every time I order - always full doesn’t matter what type of bowl I order it is always full.
Pic 2
The bowl I received today - barley halfway full
Response from the owner · April 24, 2023
We sincerely apologize for the inconsistency in the portion size of your smoothie bowl. We understand your concerns and appreciate your feedback. Our team will work on ensuring that all employees are on the same page regarding portion sizes and presentation. We value your business and hope to have the opportunity to serve you again with the quality you expect. Thank you for bringing this to our attention.
I had ordered a banana Açaí bowl in it I had requested pineapple, green apples, and strawberry’s, getting there I got only strawberries, and bananas, no apple and no pineapple. I do hope they can improve because I did pay extra for things I didn’t get. But otherwise I will order again hoping for better that quality will improve.