Hello Monica,
We're extremely sorry to hear about your experience. It's important to us that our customers feel welcomed and receive the best service. We'd like to learn more about your visit and see how we can make things right. Please send us an email at
[email protected] with your date and time of visit. Also if you have your order details, it will be helpful. . We appreciate your feedback and hope to turn your experience around.
Regards,
Nekter management Team