If you want juice, make sure you get to this place 30 minutes before closing, because they stow away the juicer 30 minutes before closing.
Response from the owner · March 20, 2022
Hi Jennifer thank you for taking the time to leave a review and feedback! I am sorry to hear about your experience as this is not our standard. If you could please reach out to [email protected] I would like to make this right.
I absolutely LIVE THIS LOCATION and the young lady’s that work here! They are the most LOVING and Friendliest group of People. Always Have a Smile, They ALWAYS CALL ME BY MY NAME and greet me and have brought me out the darkest Days when I walked into the Store! They remembered me when I didn’t know who they were initially and said that they had missed me and I always Bring Sunshine to their Days!Kayleigh is THE BOMB.com!! When I need An Emotional Healing and a Brighter time in my Day, I drive from 290 and cypress rose hill to come to see them!! I looove Nektar Juice Bar!!
Response from the owner · March 16, 2022
charise, Thank you for taking the time to share your experience. We're thrilled that you had a 5-star experience at our location. We hope to continue exceeding your expectations with 5 star service. We're here for you anytime!
The service there is great!! Thanks to their lovely staff member, Marissa, with her help. It was my first time, and she followed me through their entire menu, along with their specials. She was very patient as well as genuine. I will definitely be coming back !!
Response from the owner · March 7, 2022
Hi Kennadi, We appreciate the time you took to give us 5-stars! We're thrilled that you had a 5-star experience at our location. Please reach out to us with any additional questions or comments! See you soon!
Thank you Jarrod for making my protein power bowl so thick and amazing!! Thank you Deborah and Jackie for being so wonderful! Love love love
Nekter!
Response from the owner · January 14, 2022
Hey Shelly, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!
I get this delivered on Door dash a few times a week ITS DELICIOUS try the AB health nut if you love almond butter it’s yummy! Also almond butter banana oats they toast the almond butter on top it’s a whole experience!
Response from the owner · January 15, 2022
Greetings Jenna, We are grateful and appreciate the time you took to leave your review. We are so happy that you are enjoying your orders! Download the Nekter app if you have not already because you can order ahead for pick up or choose the delivery option all while racking up rewards and access to all of our special promotions!
Service was good at first till the ladies started to speak Spanish and I replied to let them know i understand what they are saying. Then my son drops his smoothie outside the door because it slipped out of his hands. I asked if they had a cardboard holder n they replied no. After he asked if he can get a replacement for another or even half off. Again said no because it happened outside the store. It broke his heart. He is 9 and was looking forward for the drink. This location is cashless and doesn’t take crypto. So you have no choice but to use debit or credit. As well they don’t have the touch card system so you must hand over you card to the cashier. Between the unprofessional and heartless I will never return to this location. This is America and the US currency should be accepted everywhere not matter what.
Response from the owner · January 15, 2022
Oh no! This isn't the kind of experience we want to hear from our guests! We are so sorry. Please email us at [email protected] if we can give you another chance.
Terrible service. Originally, I thought that one of the employees was just poorly trained or could improve their performance - but there is a clear pattern that hardly any of the employees know much about their own menu or how to provide decent service to their customers.
Response from the owner · January 15, 2022
Thank you for letting us know about your recent experience. Our goal is to deliver a great experience and we missed the mark. We hope you will give us another chance soon so we can do better.
Would be better if granola is replaced with dark chocolate. Granola makes it oversweet and makes you unnecessarily full.
Response from the owner · November 12, 2021
Hi Enosh, thank you for the four stars! We actually allow our customers to customie our items to their liking :) next time you visit you can make these request and our cypress team will make the bowl you love. See you back soon.
Love it here! I walked in one day munching on a delicious burrito when all of the sudden I began to choke on a piece of chicken. One of the workers named Kayleigh quickly came from behind the counter and used the Heimlich on me essentially saving my life. I wouldn’t be here today if it weren’t for Kayleigh. Also if she’s working when you visit, ask for the KCB Special. Easily the best drink there!!!
Response from the owner · November 2, 2021
Hi Bryan, wow this sounds like something out of a book. I am glad Kayleigh was able to step in and help! We hope to see you back soon. Next time skip the burrioto and grab an acai bowl a much safer option :)
Smoothies were amazing, great price, and the worker Emily was really nice and caring!!
Response from the owner · November 2, 2021
Zameer, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. I passed your review onto Emily and the Towne Lake team and they were thrilled. Hope to see you back soon!