Nekter Juice Bar - Peoria

We ordered two dragon fruit bowls online, but the app did not charge us for them. We told an employee when we picked up the order (wouldn't want to steal!), so we paid for our order at the register there. Just figured I'd type it out again here to make sure somebody is aware!

They are always so behind the estimated time of pick up. I order ahead on my app and then under waiting quite a while.

Poor customer service. Seems as though the cashier was just being lazy. She charged me for an item I didn’t get, then had me wait off to the side when I brought it to her attention so other customers could go thru. When I went to her to remove the charge, she told me they don’t offer refunds. So I just had to go with the charge for the item. Need better training on dealing with situations where someone is charged for something they didn’t order, as opposed to just putting it off.

Ordered ahead and it was ready.

This location has always been great.

I usually order online. Today we ordered and it said ready at 1026am. We got there 5 minutes early and our order was ready! It was fantastic service. Thank You!😊

Great, quick and tasty

I still have yet to receive my order. This is the 3rd time this location has done this.

The last time I picked up my order I couldn't use my gift cards to pay. Today the app would not let me pay with my gift cards. No lids for the bowls. What is the point of gift cards if I can only use my bank card on the app.

Na

ACAI BANANA BERRY BOWL is my favorite. The preparation is perfect.

The clerk first brought out only one day of my 3 day cleanse. When I got home two of the cleanse days did not have the butterfly lemon aide. One had an extra green and one had the regular lemonade. Guess I will have to double check every bottle next time I go. Very bummed as I live over 40 minutes away.

Both lady’s this morning had a rush and they handle everything amazingly. Even went an extra mile and connected with me on the finger shots and other products you offer

My order was slightly incorrect. I asked for NO lemon (Citrus gives me migraines) and I am pretty sure there is lemon in my juice.

I ordered one smoothies using the app and it said my order was going to be ready in 15 minutes. I arrived to pick up my order a few minutes after the scheduled time. I still had to wait 20 minutes for my order. The employees were very nice and apologized. I appreciated their good customer service, however, this has been my experience every time I order from this location. I started using the app to get and avoid standing around and waiting for my order, but it has not been helpful as I have to wait 20 minutes or more regardless.