Nekter Juice Bar - Peoria

Staff need to do better with customer service.

I always look forward to coming here and the staff is always friendly.

Ordered online and didn’t start my order till 10 min after pick up time

I usually order using the mobile app. I have seen a huge improvement in having my order ready when the app states that it will be ready.

Friendly, helpful, and professional with their service.

Ordered through the app and my drink wasn’t even started until I came in at pickup time. I saw a lot of juices going into my drink rather than fresh fruits/veggies and feel that it may not be worth the cost.

The girls working we’re so sweet and did their absolute best to get to everyone timely as everyone was walking up asking how much longer it would be. These items take a long time to make so to have only 2 people working to make the items and ring people up is rough! We love coming here but always order ahead because it takes so long but even ordering ahead I still had to wait quite a while. (My 1 and 3 year old make it very hard to wait for anything haha) so my only feedback would be to have more people available for orders at the busy time of day!

Every time I visit this location my order isn't ready and takes forever to be made. I order ahead online and I still have to wait 10-20 mins for my drink once I arrive. There isn't a lot of people ahead of me either. I order a greenie every time and it tastes/looks different each time. More training and better efficiency needs to take place.

Placed order online. Still took another 15 minutes when we got there to get it. Smoothie was ready but refresher was forgotten about. Then the refresher wasn’t even made right. Tasted horrible.

Your product is great but the speed of the service for Online Ordering is slow.

My immunity bowl was completely inedible. They didn’t put any of the chia pudding, the fruit and granola were Barrie’s in the center and the whole bowl was a MESS all over the outside.

I visit you guys often but my juice was filled with 1/2 of the fruit not blended at all. I didn’t have time to go back as I was on a lunch break or I would have. I threw it away as I couldn’t drink it like that. I took pictures to be able to show you though. I’ve never had an issue before. Thank you.

I placed my order on 13th it was placed for pick up on Friday evening the 15th and I have yet to get it. I had to call the store for them to tell me that they have not received shipment to fulfill my order. That I should call on Monday hopefully they have it but not certain . I have never had a problem before and I have ordered plenty of times. To say that if I don’t have my order by Monday I will be canceling my order and going elsewhere for my juice .

Great

I ordered two two day cleanses for pick up on a Saturday. I got a message saying they wouldn’t be ready till Sunday. When I went Sunday I was told they wouldn’t be ready till Tuesday. I had to cancel my order. It was suggested I call the manager but I don’t think I’ll try again.