This is my new favorite healthy drinks / snacks on the go! The staff is so attentive , nice, and friendly. Kendra in the picture behind made the most delicious PB&J jelly smoothie was so accommodating and made the best drink I’ve ever had! She even let us try it first to see if we liked the consistency / texture of it. Thank you so much for accommodating us. I highly recommend this place especially for vegan , gluten free, dairy free. I have a lot of allergens and the staff ensured me that I will be taken care of and went over the ingredients with me!
Nekter is my newest obsession! I love the smoothies and bowls. The menu items leave you feeling energized and not bogged down + taste delicious! I love this location in particular. All the staff are very nice, attentive, and greet you with a smile when you enter. I highly recommend Nekter, especially the Windhaven location in Plano.
Response from the owner · January 1, 2023
Thank you for sharing your experience and for the kind words. We can’t wait to share the 5 stars with our team. Download our Nekter app to order ahead, earn points for free menu items, and stay in the loop with the products and promotions .
The simple menu consisting of smoothies, juices, bowls and other things made it easy for us to pick the best items. From juices, Recovery was a tangy and red concoction with a celery undertone with every sip. Highly-recommend getting ice with juices as the produce isn't cold when juiced. The Pink Flamingo offered that bright pink color known of dragonfruit drinks, but missed the mark for flavor. With the item average hitting eight dollars, we all expected a bit more uniqueness. A more enhanced menu with creative concoctions and unique ingredients like wheatgrass and citrus zest would help Nekter excel in an otherwise busy beverage market. In the meantime, we look forward to visiting other locations.
Response from the owner · March 9, 2022
Thank you for choosing Nekter. Would you mind reaching out to us at [email protected] to share any feedback that you have for us? We'd love to connect to learn how we improve your overall experience.
Service was not good and smoothies were worsts. First and last time here.
Response from the owner · February 14, 2022
Oh no! This isn't the kind of experience we want to hear from our guests! Can you please email us at [email protected] when you get a moment? We'd like to find out more and I would love to make this right.
Below was my original review but man since they have had so much turnover at this location the QoS has gone down the drain! My juices and smoothies come out weird with foam and the young employees here don’t greet you when you arrive and don’t care about customer service at all, but instead laughing and talking to one another. This franchise location can’t seem to get it together and I find myself having to go the extra mile to Park and Preston 🙄
(Management at this location really goes above and beyond to make sure I’m completely satisfied & feel valued as a customer. I had to switch my main location due to a move, and I was nervous about the change. I appreciate the customer service and their efforts to make things right ☺️)
Response from the owner · January 14, 2022
We want to thank you for taking the time to give feedback about your recent experience. Our goal is to deliver a great experience and it sounds like we missed the mark. You are right, we have had a lot of turnover recently like many others - our problem not yours. We really would love to learn more about your visit and make things right - Can you please email us at [email protected] when you have a moment? We'd like to find out more!