Guest reviews

Smoothie reviews · Nekter Juice Bar - Plano

3309 Dallas Parkway, Plano, TX

4.3

523 guest ratings·417 written reviews

The rating and counts above are store-wide. 76 written reviews mention Smoothies, newest first.

Birwa BalarGoogle
Great smoothies and great service!
Response from the owner · November 28, 2025
Thank you for the 5 stars! We're so glad you enjoyed our smoothies and service. We hope to see you again soon for another refreshing treat! 🥤✨
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Taty OjedaGoogle
Great Healthy smoothie, I am glad they added new smoothies for kids👏
Response from the owner · September 18, 2025
Thanks a bunch for the 5 stars! We're so happy you enjoyed the healthy smoothie and love that the new kids' smoothies are a hit! 🎉
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Krystal ClawsonGoogle
Their smoothies are good but their service is terrible. Employees are not friendly and have attitude and roll their eyes. One lady is always with her ear piece in her ear talking on the phone. This lady today looked like she had an attitude when she saw I was waiting for them to open and sitting in my car outside. I actually have no intention on coming back here. I normally try to give places a shot I’ve been here about 3 or 4 times, would of been a loyal customer however I prefer a friendlier environment it seems like the employees don’t even want to be there and their service is a reflection of that. One morning I tried to be proactive and order ahead of time and when I got there the employee said they didn’t have my order she had me go get my phone from the car just to show her that I placed the order for pick up by 7:15am I had to wait 15 minutes extra for my order cause she had to make it and for some reason hadn’t gotten it. The reason why people order ahead is because they may not have time to place an order in person I ended up being late to work. I am nice so I wasn’t rude but service is terrible.
Response from the owner · June 16, 2025
Hi Krysal - We're really bummed to hear about your experiences. It's important to us that our customers feel welcomed and receive efficient service. We would like to learn more about your visit and explore ways to improve. Please reach out to us at [email protected]. I hope to turn your experience around.
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Jordan BlissGoogle
Not only were the smoothies, absolutely delicious, but the service was great as well, which is kind of hard to find nowadays. This is my favorite place to come, and the wellness shots are great! Nay took my order with a smile, and even remembered whay i ordered last time i came in! 10/10!
Response from the owner · May 8, 2025
Hey Jordan! Talk about a double win—delicious smoothies and standout service? Yes please! 😍 We’re so glad Nay brought the good vibes and that memory like a steel trap. We’ll be sure to pass along the love! Thanks for making us your go-to spot—next round of wellness shots is practically calling your name. 💚🍋✨ 10/10 customers like you make our day!
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Corbin BahcallGoogle
First time I encountered an enjoyable person at Nekter. Reece was great and so was my Mango Delight smoothie
Response from the owner · May 5, 2025
HI Corbin - Thanks so much for the 4 stars! We’re happy to hear Reece made a great impression and that you enjoyed your Mango Delight smoothie 🍑🥭 We’ll keep working to make sure every visit feels just as welcoming — and that Reece isn’t the only friendly face you meet!
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Malissa SingletonGoogle
I came in and observed another customer waiting to be served. The workers pretended like they didn’t see him even though he was standing at the order/check out counter. He was nice enough to let me go first. It took them 3-5 mins to take my order. I felt invisible. My smoothie was okay but nothing to call home to mom about.
Response from the owner · April 23, 2025
We're really bummed to hear about your experience. It's important to us that every guest feels seen and valued. We'd like to learn more about your visit and see how we can improve. Please reach out to us at [email protected]. We hope your next smoothie is one you'd want to tell everyone about!
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Martin KeithGoogle
The smoothies are incredibly flavorful and refreshing, and the bowls are consistently perfect. The prompt service and incredibly polite staff make it an obvious favorite! Highly recommend!
Response from the owner · March 21, 2025
Hey Martin! Our team is always here to serve you with a smile. Thanks for the high recommendation! 🍓🍌🥤
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Reagan C.
I went in to a location to use my free smoothie for downloading the app, I watched the cashier use it (my balance said 0.00 due) then she went on to say it wasn’t valid and she couldn’t give me my free smoothie.
Eden WebbGoogle
smoothies and bowls here are sooo good! many options too!
Response from the owner · February 21, 2025
Hi Eden - We're glad you're enjoying our smoothies and bowls. Variety is the spice of life, right? Thanks for choosing Nekter! 🍓🥤
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Sierra ComstockGoogle
My strawberry banana smoothie was so good. I don’t usually get smoothies but Maddie was so helpful on which one to pick and so friendly. I definitely will be back to get another smoothie!
Response from the owner · October 26, 2024
We're happy to hear you enjoyed your strawberry banana smoothie and found our staff to be helpful and friendly. It's great to know that your experience has encouraged you to return. We look forward to serving you another delicious smoothie soon!
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Glenn DillonGoogle
Stopped into the Dallas Pkwy location for a quick lunch and Maddie was extremely helpful and courteous. The smoothie was phenomenal and the service was top notch and quick. Definitely recommend
Response from the owner · October 17, 2024
Hi John! Thanks for stopping by. It's wonderful to know that Maddie's service and our smoothie made a positive impression. We appreciate your recommendation and look forward to serving you again soon.
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Charlie CharpentierGoogle
Our favorite smoothie bowls!
Response from the owner · September 17, 2024
Hi Charlie, We appreciate the time you took to give us such a great rating! See you again soon!
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Leslie L. Davis, MBA.Google
This location is excellent! Delicious, fresh, and very well made every time. I got the PB&J protein shakes and the Recovery juice. So good y'all, and I usually go to Smoothie King. They will be gaining my business going forward. Ice cream was SO SO GOOD, with no dairy! Valeria & Jayden were AMAZING! They were very knowledgeable & answered all of our long winded questions. Excellent service guys, well done. 10/10 experience.
Response from the owner · September 4, 2024
Thanks, Leslie! We're thrilled to hear that you enjoyed your recent purchase - sounds like we've converted a Smoothie King fan! 🌟 Valeria & Jayden will be delighted to hear they made such a positive impression. We can't wait to welcome you back for more dairy-free goodness and a 10/10 experience every time!
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Crystal's UniverseGoogle
customer service here is terrible. workers don’t acknowledge you or say hello, and have their backs to the counter while on there phone. watched a lady stand there waiting to order and she decided to walk out because no one helped her even though they were doing nothing but standing on their phone. smoothie bowls are mid..
Response from the owner · July 15, 2024
Hi Crystal - I am truly sorry to hear about your experience. This is not the level of service we aim to provide. Could you contact us at [email protected] so we can gather more details about your recent visit (time of day, etc) and address this with our team? Your feedback is important to us, and we appreciate the opportunity to improve.
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Amanda BadgettGoogle
Best place to go for açaí bowls and smoothies. Update - still the only Nekter I will go to. I love everyone who works here, and I never have any problems whether I order in store or on my app.
Response from the owner · March 1, 2023
Kudos to you for the kudos ;) We look forward to sharing your comments with the team. Hope you’ll visit again soon. Download our Nekter app for easy order ahead and to earn points towards free menu
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