During my visit to this fine establishment, I was taken care of and supported by one of the nicest people I have ever come across, Kylie. From the moment I ordered, I knew I was in good hands. I never felt safer and more at home at a juice bar. Definitely a 10/10 woman and juice bar. Would come again fasho.
Response from the owner · June 10, 2024
Dear Ben, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future!
Jae was so sweet and informative, and the store always looks and smells so good
Response from the owner · December 10, 2023
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at our location. We look forward to welcoming you back soon!
With so many juice and bowl shops opening up, I would recommend Nektar really considering their service. In hopes of making a healthier decision for breakfast on my commute I made a stop and decided to order online. I wanted to swap strawberries for blueberries with no option to do that online I selected no strawberries and then called the shop. I called multiple times with no success but no problem it’s just blueberries.
Not at Nekter I’m met with extreme passive aggressive behavior from a woman who is not even helping me out. Talking past me saying blueberries cost money. And then the woman who is helping me begins to lecture me telling me that I should call ahead but that my call likely said spam and that blueberries are expensive. Now at this point they’ve given a tiny handful of blueberries and not only have I started my morning with the absolute most ridiculous behavior and being told I have a spam phone number but the bowl is made wrong too.
I called twice again once I got in the car still no answer.
I can no longer recommend Nektar on Dallas Parkway in Plano. I absolutely cannot due to the service and lack of customer backed approach. The tip had been provided prior to the service…and it was more than the blueberries.
Response from the owner · May 7, 2024
Hi Renee, Sorry for the misunderstanding regarding the bowl toppings. I hope you will stop back by so we can make this up to you
Was able to meet the district manager today Laura Sanders and she was amazing! Very bubbly and kind person with great customer service. Will be visiting the store in the future.
Response from the owner · March 18, 2024
Hi Tarik,
We are so sorry this happened. All of our menu items should be available at all times. We've asked the GM to review your comments with the closing staff. If you would email us at [email protected] , we would love to make this up to you
Best place to go for açaí bowls and smoothies.
Update - still the only Nekter I will go to. I love everyone who works here, and I never have any problems whether I order in store or on my app.
Response from the owner · March 1, 2023
Kudos to you for the kudos ;) We look forward to sharing your comments with the team. Hope you’ll visit again soon. Download our Nekter app for easy order ahead and to earn points towards free menu
Love this place! Delicious fresh juice that leaves me feeling healthy and rejuvenated. And the juice technician harmony is a really friendly fabulous employee!!
Response from the owner · April 16, 2024
So glad Harmony took great care of you. We hope to see you again!
First time here, was unsure if I would like.. anything they have. However. My smoothie was knock your socks off amazing. And my boyfriends strawberry acai bowl was out of this world delicious. Ill be back. And next time I will order my own bowl.
Response from the owner · April 12, 2024
Hi Ashley, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!
No one was at the counter or came out when I came to the store around 7:40am on 4/5. Not sure if they never saw/heard me but I left after waiting for someone to come out. It was only when I backed out of my parking spot did someone come out. Pretty disappointing to not be serviced at all.
Response from the owner · April 12, 2024
Johanna,
This is not our standard and I am so sorry this was the service you received. Please contact us at [email protected] so that we may gather additional information about your visit day/ time.
Kylie is always very friendly, personable, and just an overall sweet person every time I visit (and I frequent this location often because of this). She knows exactly how me and my daughter prefer our smoothies and she gets it right every time. If she’s not making them, she ensures the other team member does it correctly. Thanks always, Kylie!
Response from the owner · April 3, 2024
So glad Kylie has made you a Nekter fan. We hope to continue serving you and making your day :)
Kylie is always very friendly, personable, and just an overall sweet person every time I visit (and I frequent this location often because of this). She knows exactly how me and my daughter prefer our smoothies and she gets it right every time. If she’s not making them, she ensures the other team member does it correctly. Thanks always, Kylie!