Maddie was not only very kind and helpful, but she answered any questions I had and made ordering very simple as I was a bit frazzled with the menu. I will be returning to this location!
Response from the owner · January 29, 2024
Hi! Arlawna, We are grateful and appreciate the time you took to leave your review. We're thrilled that Maddie left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!
Juice was fresh and just what I needed after a run
Response from the owner · September 14, 2024
Thanks for the awesome review, Aereale! 🍊 Fresh juice after a run? That sounds like the perfect combo! We're so glad we could fuel you up. Hope to see you again after your next workout! 💪🍏
I’m pregnant & I get off work at 6:30pm I had been graving a Açaí bowl I arrived at the location at 6:45pm I ordered 3 bowls the lady had a horrible attitude! She gave me a look & was very rude!
Response from the owner · September 10, 2024
We're sorry to hear about your experience, Itzel, especially while you're craving an Açaí bowl! That’s not the kind of service we aim for, and I want to apologize for how you were treated. Please get in touch with us at [email protected] so we can make things right and ensure your next visit is much better. Thank you for bringing this to our attention.
This location is excellent! Delicious, fresh, and very well made every time. I got the PB&J protein shakes and the Recovery juice. So good y'all, and I usually go to Smoothie King. They will be gaining my business going forward. Ice cream was SO SO GOOD, with no dairy! Valeria & Jayden were AMAZING! They were very knowledgeable & answered all of our long winded questions. Excellent service guys, well done. 10/10 experience.
Response from the owner · September 4, 2024
Thanks, Leslie! We're thrilled to hear that you enjoyed your recent purchase - sounds like we've converted a Smoothie King fan! 🌟 Valeria & Jayden will be delighted to hear they made such a positive impression. We can't wait to welcome you back for more dairy-free goodness and a 10/10 experience every time!
I love nektar, I always go to this location and have had no issues but I placed a mobile order today for a PB&J Açaí bowl and I received almost nothing of what I wanted in my bowl. I came in and they hadn’t started on my order yet so I waited. When I received my bowl I got no peanut butter on top like it was supposed to have, I got no strawberry jam, I payed for extra granola and got no extra granola. I didn’t notice until I got home. I’m very disappointed because I was there during the whole time they were making it and they didn’t tell me or let me know that my bowl wasn’t going to have the peanut butter or jam. They just gave it to me that way and didn’t say anything. I would’ve appreciated if I had been let known at least even if they were out of those things. The extra granola I paid for and didn’t receive was also very disappointing. I’m hoping this doesn’t happen frequent or next time that I want to purchase something from here.
Response from the owner · August 23, 2024
Hi Lupe, we're so sorry to hear about your recent experience, especially given how loyal you are to Nekter. We completely understand your disappointment, and we appreciate you sharing this with us. Could you please reach out to us at [email protected] with your receipt? We’d love to research what happened and hopefully make it right for you. Thank you for your continued support, and we’re committed to improving.
the staff is very helpful !! mrunal is especially great
Response from the owner · August 7, 2024
Thanks for the 5-star review! We're thrilled to hear that our staff, especially Mrunal, was so helpful. 🌟 We’ll pass on your kind words to them. Can't wait to see you again soon!
It’s not clean inside — floors very dirty and food scattered. The staff is not friendly .
Response from the owner · August 5, 2024
We're sorry to hear about your recent experience, Miss Ashanti. Cleanliness and friendly service are top priorities for us, and we clearly missed the mark during your visit. We'll address these issues immediately with our team. Thank you for bringing this to our attention, and we hope you'll give us another chance to provide the high-quality experience you deserve.
Hi Anthony,
We’re sorry to hear you didn’t have the experience you were hoping for. Cleanliness and quality are very important to us, and we’d love to learn more about your visit and how we can improve. Please contact us at [email protected]. Looking forward to hearing from you!