It could’ve been better by improving time management of filling customers orders. I waited 45 minutes for my smoothie and açaí bowl.
Marcia R.
If you don't order ahead it takes a long time to get your order.
Hannah P.
Love your product, the in house made cashew milk. The chia pudding 😋😋😋
Juliette S.
We placed our order at 1:09, and we arrived at 1:23. We knew the schedules pick up time for our order was 1:25, so we weren’t surprised that it was not ready when we walked in the door. We were told that our order was being worked on and would be ready soon, but it took until 1:39 to actually receive our drinks. The issue I had was that we were told it would be 15 minutes and it was 30. Double the amount of time is really an outrageous result, in our opinions.
Stacy H.
Ordering online was super easy. The only thing I would suggest is having a way to take out an ingredient. I can’t eat bananas and switched what I was going to order because I couldn’t leave it out. Besides that, my drink was super tasty
Leanna R.
Pick up order was ready promptly and as soon as it was estimated to be. very quick service even during busy times
charly F.
Great!!
Jay laGoogle
Paulina was rude but the place is so nice
Response from the owner · October 1, 2021
Jay, we're so sorry for the inconvenience here and will speak to upper management about this! Please never hesitate to let us know if you are not 100% in love with your order so we can fix it on the spot. Hope to see you soon!
I got the dragonfruit bowl and wow it tasted awesome! It wasn't too sweet like I thought it would be. The granola, coconut flakes, banana, strawberries and pineapple is a good combo. Definitely, worth checking it out when you're in a heat zone and need to cool for some refreshing cold amd healthy food.
Response from the owner · March 11, 2022
Hey Hack, We're delighted to hear about your experience! We truly appreciate your recommendation of the dragonfruit bowl and will work hard to continue going above and beyond! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.
Wonderful staff and supper accommodating with specific orders
Response from the owner · March 11, 2022
Dear Christopher, We appreciate the time you took to give us 5-stars! We're thrilled that we left such a great impression! We look forward to serving you many more times in the future! Hope you visit us again soon!
Server was a young guy, very friendly. Prices a bit high, for drink sizes.
Response from the owner · March 11, 2022
We adjusted prices in order to balance increasing business costs with our commitment to providing value to our guests with the highest-quality, clean ingredients and the best possible Nekter experience.
Yikes! Customers NOT wanted cause it’s a bother to the employees, they never know who ordered what here & they really, really don’t care to figure it out.
Response from the owner · March 11, 2022
Hi Jacqueline, We appreciate the time you took to leave us feedback. We are very disappointed that we've failed to deliver the experience you expect. We hope you will consider visiting us again so we can turn your experience around.