Açaí bowl reviews · Nekter Juice Bar - Victorville
11604 Amargosa Road, Ste. 2, Victorville, CA
4.7
1,521 guest ratings·1,121 written reviews
The rating and counts above are store-wide. 87 written reviews mention Açaí Bowls, newest first.
Kim W.
The manager is awesome but others I feel are making the bowls very small. Not getting money's worth. Bu manager handled well.
Bek H.
A friend suggested I try your 2 day detox. I had never even heard of your store before so I downloaded the app and ordered the two day detox. I went to pick it up and the staff were extremely helpful. They answered all my questions and even talked me into trying a açaí bowl. I lost 4 pounds on the cleans so that was awesome. The only issue I had was the lack of information on the app as to what the cleans was all about. The guy at the store said to scan the QR code on the tag of my bag and it would explain more but they wrote the date on part of the code so it wouldn’t scan so I just drank the juice and lost 4 lbs so I guess that’s all I needed to know lol. But I will be letting my friends and family know about it and I will be doing it again for sure. The store was really cool so much so I asked if they were hiring I think it would be a good first job for my daughter but they had just hired so maybe next time. I don’t feel like proof reading all of that so I hope it’s good lol. Thanks
David MafieGoogle
This was the first time I had a bad experience at a Nektar location and I have visited many of them.
This location accepts cash as form of payment only. The employee stated their credit card machine is broken which was inaccurate. As someone who has processed credit card payments for decades, I realized the location’s POS system was working just fine and store is trying to save on the credit card transaction fee. Deceiving the customers is never right.
I also asked for a small water cup to remove some of the bananas on my Açaí bowl since the employee put excess amount of banana on my Açaí and the employee told me it would be $1 for the small empty water cup with a smirk. I was trying to be nice by not returning my Açaí bowl and this was the Nektar employee behavior. There was also spilled water on the floor that I cleaned myself since I did not want anyone to slip and fall.
Bottom line, it was a very bad experience and I will not return to this location. So sad to see some Nektar locations closing down and I hope that management and the corporate office realizes of poor customer service having a big impact on the survival of the business.
I love Nekter and am always satisfied with the product but I am not a big fan of the long wait. I order my smoothie bowls at 1 and I was informed they’d be ready at 1:30 but I had to wait an extra 30 minutes to receive anything.
Sylvia O.
Great customer service. Loved the fruit bowls
Emily C.
The staff at this location is amazing. That really go out of their way to get your order exactly how you want it. I was sad they got rid of the raspberry bowls and they said since they had stuff to make one similar they would make me one. I was so excited and will return to this store more often.
Jon GennariGoogle
Awesome bowls and smoothies!
Response from the owner · February 23, 2024
Great review, Jon! We appreciate your feedback and your recommendations! We hope you can try a freshly made juice next :)
WE LOVE NÉKTER AND SENYA!! Me and my wife have been going here and EVERY TIME it’s AMAZING, HIGHLY RECOMMEND, BEST PEOPLE TO MAKE YOUR SMOOTHIES AND BOWLS!!
catelyn R.
Fast service. And my bowl was delicious!
andrea W.
Employee was very nice and bowls were delicious. I will let friends and family know to go there.
Andrea K.
Service was quick and very friendly. The bowls that were ordered were absolutely delicious!
Savannah NavyGoogle
Gave us 2 acai bowls with one spoon. Please get it together
Update revisted today and the customer service is definitely lacking. 7.26.23
Response from the owner · July 31, 2023
Savannah, we're very sorry to read that you're unhappy with your experience. Your feedback is what drives us to improve and given the chance, we'd like to look into the issues you are experiencing.
The workers gave me wonderful customer service with a smile, they even walked me through how to get my free bowl, and the experience was really nice. I would recommend it to anyone, at any time.