The lady there was so rude and gave us half of our bowl with barely anything granola, we asked for more and she wanted to charge us. We eat nektar 4 times a week but we are never coming back to this one
I have been coming to this location for years. Today Feb 01,2025, I placed an order for 2 açaí berry peanut butter bowls. I waited 24 minutes for my orders Customers were walking out
Because of the wait. After observing,
I noticed that the employee seemed to be struggling with the orders.
No spoon,napkins ready etc which showed me that he did not set up for
the day. He just seemed overwhelmed.
Please address this
Thank you
Tara K.
Great customer service and I really enjoyed my bowl. Thank you so much
Andrea R.
It was okay. My husband picked up the order and all 4 bowls were missing coconut. One of the bowls I paid extra for coconut. The store needs to improve on customer order accuracy. Every time something is wrong with our order.
Pink ReignGoogle
Upon entering the location I was apprehensive and should have followed my first mind. The location smelled like mildew, the workers were talking to one another about the mildew smell and how she thought it was her coworker smelling that way, I was not greeted upon walking in and also while trying to order they were too busy having a conversation with each other instead of tending to the customer. I really wanted to try the chia pudding bowl so I went against my better judgment and ordered it anyway. Big mistake. After taking a bite and a half I let the lady who took my order know that I did not like it and if I could plz have a refund she told me with a slight attitude no I can not have a refund and that me not liking the product was not good enough reason for a refund, I then asked her to add something like fruit to the item to help with the taste she told me that would be an additional charge. I told her I do not want them item and I would not be paying additional anything I would just like a refund she again told me no. I asked for corporate number and she claimed they did not have one I asked to speak to a manager and she claimed she was the manager I then asked her where were the signs stating no refunds and she told me there did not need to be any signs. I will never support this location and probably not another Nékter juice bar if this is the company’s policy. The lady was down right rude and had no customer service skills at all. I’m really hoping nekter or the owner of the location contacts me to make this right.