I was a little disappointed because I submitted my order online driving to work. I showed up 10 mins after it was supposed to be done and they were barely making my order. I was a bit upset because I had to rush to work for waiting. I probably wont be going back in the mornings if this is going to be an issue.
Melissa M.
I ordered through the app for ASAP, and it said it’d be ready in 15 minutes I think, but they didn’t start my order until I got there and gave them my name. The person ordering at the counter got hers before mine and no one else was in the store. This is not my first experience like this at this location. Seems like they prioritize people in store ahead of the app orders which defeats the purpose of ordering ahead.
Nicholas S.
Quick, friendly and delicious as usual
Lina K.
Everything was great per the usual!! Thanks for fresh foods and excellent service always
liliana J.
The sweet women that work at this location are wonderful!
richard T.
Awesome and friendly service. The almond butter bow was amazing!
Kathy BeckGoogle
The Nekter in Irving is terrible. Nice employees but the bowls are never that good. I’ve had great bowls from other Nekter’s. This time they gave me a smaller bowl and all the extras on the side? What’s the point? You want it all together!?! And the açaí mix was so soupy and didn’t taste good. I’ve hand a few bad experiences at this one and won’t be back.
Now for the good review- the Nekter in Flower Mound is A++. This is my go to store and they always make an amazing bowl and the customer service is outstanding. I wish I could give two stars to the Irving store and five stars to the flower mound store.
Food is always great. Quality of Service is always great. Sometimes order prep takes a while, but typically only bad if the store is very busy. I only say 8/10 for speed because while the speed at which orders are prepped is not due to any incompetence or inefficiency, if you (the customer) are in a hurry and even placed an online order ahead of time, sometimes you still end up waiting a while. I don't fault Nekter for this. It's a problem generated by their success. Maybe there is a logistical solution, I'm just not sure what it would be. *IF* speed was an absolute necessity for a customer, it's a bit of a ding. Otherwise, it's not going to stop me from shopping at Nekter
Calundra ThompsonGoogle
I was very impressed with the customer service given by Leah. As a first time customer, I was stumped on what to order for my post-Thanksgiving guilt-free pick me up. Leah gladly advised me on which options suited my needs. I went with the Pineapple Matcha green smoothie. It was perfect for what I needed. It definitely served its purpose. I have downloaded the app and I plan on coming back soon!