Polite and efficient. Wish I remembered the names of the employees
Alyssa H.
This was my worst experience at this location so far. I ordered online for pickup. I showed up a few minutes early but was told that my bowl was being made. I sat there for over 25 minutes at the front of the store where I could be easily seen. After 25 minutes I asked if my order was ready. Of course it was ready 20 minutes ago but nobody bothered to tell me. All of this while my husband and 4 year old waited for me in the car. Not fun!
Ashley M.
My order was wrong, supposed to have mango and had pineapple instead. I think it was missing the protein powder as well.
Alexis R.
Without taking customer service into account (because it wasn't positive or negative), I was unsatisfied with my smoothie and even took the time to try to delete my profile on the app. Since I couldn't find the proper way to do it, I simply logged out and deleted the app. Maybe it was poor choice in the first item I'd gotten here, but my friend who referred me to get the free item by downloading the app was also unsatisfied with his choice which was different from mine. If the recipient of this survey is able to, please have someone delete the profile under as I won't be coming back. Thank you in advance.
Subash KandelGoogle
Unprofessional and rude .. White girl wearing shorts . Aug 6 Saturday 11:50 am
The workers seemed very stressed and anxious about all the online orders they had to fill. While I was there four walk-in customers ended up leaving because they were not acknowledged let alone orders taken, even after 5 minutes. One worker had her hair falling out and I wondered if any hair had gotten into my smoothie. I had the time to wait, but there have been other times where I was the walk-in who wasn’t greeted and left after 5 minutes of waiting for someone to take my order. I really like Nekter, but the experience has been like this for me almost every time over the last year.
Trisha E.
good
Sophia O.
Added/Paid for additional ingredients for my juice and I did not taste them, they don't seem to be consistent in quality and accuracy; You never know what you will get taste-wise.
Sunshine K.
Great service and right on time for us!
Alicia KnappGoogle
Granola was soggy. I also overheard an employee saying really disgusting things, she said the n-word. I got her name on the way out it was Denise. Really terrible service would not recommend coming here
Got a Dragon fruit bowl, I have asked for a add on ( whey protein to be added) and they charged 2$ for it which I paid. When I got home I realize that they have not included it and I just ended up paying extra. Tried calling them but they don't answer.