Great options. My order is never ready on time though so I always come 5-7 mins later
Bailey S.
I ordered via the nekter app for 2 smoothies. Not realizing it was a holiday I did not think anything about early closure. The issue came from that the app did not tell me anything about being closed and fully let me order, pay for the smoothies, and send multiple uber drivers to grab the food. They each had to cancel and let me know the store was closed. I totally understand being closed for the holiday. However I do not understand how or why the official app would allow for purchases when the store closes.
Deborah B.
Great customer service
Tracie Y.
Ordered online for pick up, note on door store closed an hour earlier. Did not get drink and credit card charged.
Mario CumminsGoogle
Every time I order it goes past the scheduled time by atleast 20 minutes. Today we ordered 25 mins in advance and I came to pick it up and the lady said someone already came and picked my order. She doubled down and said they showed her the receipt. She obviously did not check their receipt correctly. I now have to wait for my order to be made from scratch. The service here is ridiculously poor.
I placed an order for delivery at this store, but unfortunately, two items were missing from my order. I reached out to the general manager, Denise to address the issue. However, I was met with extreme rudeness and a lack of empathy. The manager mentioned being busy with contractors and seemed unapologetic about the missing items. Even worse, she mentioned that my drinks were still at the store, yet her response lacked any helpfulness. To make matters worse, she abruptly ended the call. I ended up having to personally retrieve the drinks I had initially ordered for delivery. This marks the second disappointing experience I’ve had at this location. While I understand that mistakes can happen, even among college or high school staff, it was disheartening to see such behavior from the general manager. Despite my previous positive experiences with Nekter, I regret to say that I will not be returning to this particular location in the future.
My husband came to pick up my smoothie and it wasn't quite ready. I had oral surgery today and needed something cold. Smoothie was good.
Kate L.
great
Yasmin V.
Everything was fine. I think it would help the location to add one more person especially during peak times.
Karianne D.
Not good…I get that the girls that are working are overwhelmed. But, when the bottom of my bag collapsed and my bowl fell through. There was no concern, not a comment or question to see if they need to remake…
Yvonne A.
Fantastic service and everything is always very fresh!
Jodi J.
Pretty straight forward and simple process. Order was ready and presented with a smile.